IT 1st Level Customer Support with French
EVERIENCE Romania
Timişoara
4 zile în urmă
source : Jobber

Multi-tasking may be a challenge for some, but if it's your kind of challenge, this job may be perfect for you. As a Service Desk Technician, you'll be a problem-solver, device & software technician and more, all while being positive and professional.

And you'll also be a hero when you solve our customer's challenges .

Join our team in #TIMISOARA #ROMANIA!

During the pandemic, we all work from home!

What you will do :

  • Provide first line IT technical support with accurate and creative solutions to customer problems
  • Research, resolve and respond to general issues (office, windows, outlook, internet, specific applications) received via telephone calls and e-mails from different kinds of customers
  • Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
  • Demonstrate excellent customer service at all times
  • Requirements :

    Spoken languages : advanced French and English (B2 / C1)

    Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit

    Availability to work in shifts

    What we offer : Permanent contract

    Permanent contract

    Central building offices with an excellent view of the city, top facilities and equipment (during the pandemic, we all work from home

    Competitive salary

    Performance bonusMeal tickets and gift vouchers

    Training opportunities

    Regina Maria medical package

    Copayment 7CardMassage at the office day

    What about choosing much more than a job?#AJobThatMakesSense

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