Operations Support Associate with French
6 zile în urmă

Job Description

What are your responsibilities?

  • Provide daily operational support to Partners, local Sales teams and other stakeholders by following up on missing or wrongly reported data and on the agreed KPI’s;
  • Act as Consultants towards Retailers, Sales, Finance, Sales operations on the processes & tools managed;
  • Conduct regular operational reviews and deliver reporting documentation to Partners and other stakeholders;
  • Act as first point of escalation for partners and internal stakeholders;
  • Provide training and information on processes and tools to Partners as needed, in collaboration with the Country support;
  • Provide continuous visibility of the progress of the claims to partners and stakeholders and work with them on a regular claims reconciliation process;
  • Ensure compliance and process guidelines are followed by Partners and other stakeholders.


    Are you the right fit for the job?

  • You are fluent in French & English;
  • You are familiar with MS Word, MS Excel, MS Outlook;
  • You are not experienced in the job field, but you want to develop your skills together with our professionals;
  • You are a team player with good communication skills;
  • You are self-motivated, with a positive attitude and approach;
  • You are customer friendly and insightful, oriented towards finding solutions;
  • You are able to solve urgent matters and work under pressure;
  • You are responsible in a work environment.
  • What’s in it for you?

  • Gain access to an extensive curriculum of training and rejoice the guidance of your career counselor, mentors and people advisors;
  • Work from home 5 days / month;
  • Receive an attractive benefits package including : 2 additional vacation days, private medical services, private pension, life insurance, library subscription and other benefits at your choice through an online platform;
  • Be part of a team that feels more like a family, with a flexible approach that allows working from home for some projects;
  • Opportunity to be involved in sports activities and volunteering initiatives.
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