The Content Management Analyst identifies, researches, analyzes and summarizes new and updated legal- or compliance-related statutory and regulatory requirements for inclusion in Wolters Kluwer banking, insurance and securities products.
You will effectively translates complex regulations into product solutions by authoring legal / compliance content, creating product content design requirements, writing business rules and summaries, and educating internal and external customers on legal / compliance requirements and their implications.
The Content Management Analyst assesses compliance and business risk, designs risk mitigation options for Wolters Kluwer and our customers, provides regulatory compliance consulting to support software implementation, consults with customers on business and industry needs, and identifies and recommends product enhancements and new business opportunities.
GENERAL DUTIES AND RESPONSIBILITIES : Contribute to development of business requirements and specifications for internal processes and products, and updates to content management systems Provide time, effort and risk estimates for regulatory changes / maintenance May share compliance expertise by creating and presenting webinars and writing white papers Provide training to help other employees acquire and apply compliance knowledge Demonstrate general knowledge relevant to Wolters Kluwer banking, insurance or securities products including legal and compliance knowledge, financial transactions expertise and industry best practices, and apply this knowledge for continuous improvement of WK products in the areas of content quality, product enhancements and operational efficiencies Demonstrate general business-level understanding of software architecture concepts and comfort with software development, including topics such as database architecture, XML based authoring, business rules, and application interfaces Track, review and analyze general regulatory / statutory changes and customer requests, and determine impact to WK product content Monitor external websites and publications for legal / compliance and industry changes Author or draft customer communications (e.
g., release notes, alerts, etc.) Develop and maintain effective relationships with internal and external customers Respond to compliance and product related inquiries from internal and external customers with priority and excellence Develop and maintain general compliance knowledge and stay abreast of regulatory changes through self-study, continuing education classes and attending industry webinars and conferences Recommend operating efficiencies for internal processes OTHER DUTIES AND RESPONSIBILITIES : Provide quality work product, on-time (within project scope, schedule and budget) and without defects.
align work effort to business strategy Demonstrated strong research ability Demonstrated strong analytical, reasoning and problem-solving skills "Demonstrated strong organizational skills Organize and plan to maximize productivity and to promptly achieve results Work on multiple projects or tasks and budget time appropriately Prioritize and apply appropriate judgment to daily tasks" "Demonstrated strong verbal and written communication skills Summarize legal / compliance issues for legal or non-legal audiences Present to an internal audience Ability to work independently and in a team environment, including self-organizing teams Proficiency with Word, Excel, and other MS Office products, as well as other software products and tools ADDITIONAL KNOWLEDGE / SKILLS / ABILITIES / CERTIFICATIONS FOR INSURANCE : May participate in customer-initiated professional services content research and development projects Knowledge of and experience with operational compliance related issues for insurance companies in one or more of the following areas : claims, product filing, policy / contract provisions, market conduct, cancellation & nonrenewal, risks and controls EDUCATION : Minimum : Bachelor’s degree in Business or related field or equivalent job-related experience Preferred : Legal education / JD and / or industry professional certification(s) EXPERIENCE 3-5 years of experience in banking, securities, financial services, or insurance industry (legal / compliance, insurance company functional areas) preferred Relevant business acumen or business-to-business experience desired Professional Services : 3+ years professional services experience, business development, sales experience or sales support experience is preferred