Accounts Payable – Senior Process Associate - English
Napoca, Cluj, Romania
1 zi în urmă


  • Processing financial documents received from suppliers or employees of the customer following the standard operating procedures.
  • Checking suppliers details in the predefined system;
  • Entering data accurately in the system;
  • Sending cases requiring resolution to the contact person agreed with the client in order to get them processed.
  • Debit balances for suppliers, if required;
  • Month end activities;
  • Proactive control for the prevention of possible errors;
  • Ad-hoc reports;
  • Resolving as soon as possible the requests received from partners or customer via email.
  • Maintain the relationship with the customer, understanding customer needs and find solutions consistent with the objectives set;
  • Solving customer requests within the time agreed;
  • Ensure that response time is within the limits set by the client and that deadlines are met;
  • Understand the client’s organization and addresses to the people directly involved in process;
  • Interact via email or phone with customer representatives;
  • Answering supplier / Invoice Resolution / Understand and Resolve Queries raised by vendor
  • Provide information on status of Invoices, relevant contact information (fax, telephone);
  • Routing out of scope issues to internal teams for further resolution;
  • Contact Suppliers (email / phone / fax) resolution related;
  • Work on aged invoices / pending issues;
  • To ensure that the processes activities and transactions are finalized in an accurate and timely manner, and in accordance with pre-defined and coordinated controls (SOX & Audit);
  • Reading and learning the operating procedures, contributing to the development / improvement of the process procedures, raising of all unsolved / unclear issues to the team leader;
  • Adopt a flexible approach to job content with a view to developing own skills and knowledge to undertake a range of task requirements within the team.
  • Other responsibilities

  • Effectively graduating the training plan dedicated to the position and the tasks;
  • Training other team members regarding the daily tasks whenever vital and requested by the manager;
  • Updating the working procedures periodically;
  • Maintain and develop relationships with relevant markets and client serviced by team and all major customers within those markets as appropriate;
  • See opportunities for continuous process improvement and innovative solutions and communicate to direct manager;
  • Qualifications

    Minimum qualifications

  • Accounting knowledge intermediate level;
  • Similar experience in the field;
  • SAP knowledge (represents an advantage);
  • Preferred qualifications

  • Highschool graduate
  • University student / graduate (Economic studies, represents an advantage)
  • Required language level for daily tasks : C1 English
  • What can we offer?

  • Attractive salary;
  • Stable job offers - employment contract
  • Work in a multicultural and diverse environment with employees from over 30 countries
  • Genpact supports professional trainings and great career development opportunities
  • Free access to our award-winning learning platform
  • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
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