HR Operations Team Leader - Vitesco Technologies TSR
Continental
Timisoara, Romania
3 zile în urmă

Description

We are Vitesco Technologies Engineering and our focus is a clean mobility and we have our engineers who are working on this.

But we, also, need you, now we want to develop a new Global HR Team who will give support to our worldwide colleagues.

Why should you join us?

  • You will have the opportunity to lead, develop and evolve the capabilities of a HR Operations Delivery Team.
  • You will be part of an electrified team.
  • If you need more reason to come in our team? Let's meet and we will tell you about our future plans.

    Service delivery :

  • Responsible to coordinate HR services delivery for 2 legal entities in 4 locations within Romania, providing Data Management, Payroll and Time Management standard processes.
  • Allocates resources;
  • Acts as disciplinary supervisor for the service delivery team;
  • Manages and delivers all operational services according to service level agreements;
  • Escalates unresolved issues as necessary in the organization;
  • Represents the HR Operations Organization internally and externally;
  • Manages capacity and capability of the service delivery team;
  • Ensures the customer oriented focus of the service delivery team;
  • Improves service quality and customer satisfaction;
  • Ensures high quality, efficient and effective delivery of all services in scope according to customer requirements, legal and statutory requirements and service level agreements.
  • Administrative expert :

  • Monitors and controls the implemented processes;
  • Responsible for all administrative activities in the area of responsibility;
  • Strategic partner :

  • Acts as central point of contact for specialist topics in case of issue escalation;
  • Designs processes related to the assigned specialist topic (incl. quality gates and checks) and ensures adherence to such;
  • Under the direction of the HR Operations Head, continuously improves performance, processes, people and customer relationships in full cooperation with related relevant stakeholders (e.
  • g. Country HR, Location HR, HR Business Partners, Global Process Family Owner, CoEs, HR IT);
  • Manages and reports on service performance to relevant stakeholders;
  • Communicates and ensures adherences to procedural guidelines and general conditions to secure an effective and efficient service delivery;
  • Reporting :

  • Continuously evaluates performance according to defined Key Performance Indicators (KPIs) and Operating Figures;
  • Summarizes and completes reporting within HR Operations and for HR Operations;
  • Publishes reporting results;
  • Qualifications

  • Knowledge of the Romanian labour law and the law related to the Employee Evidence Register;
  • English knowledge;
  • Shared Service Knowledge;
  • Service and Quality Management;
  • Functional HR Knowledge;
  • End2End HR Process Know-how;
  • HR Applications Expertise;
  • Analytical and Problem Solving Skills;
  • Academic degree or comparable experience;
  • Several years of HR or related experience (experience as HR Manager preferable);
  • Successfully implemented HR project with an international focus preferable;
  • Experience in managing a team preferable.
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