Danish speaking Technical Support Advisor
Talingual
Cluj, Romania, Romania
‎în urmă cu 3 ore
source : Top Language Jobs

We are recruiting for fluent Danish speaking candidates who want to join an international Customer Support team in Cluj Romania This large city in the northwest of Romania is home to universities vibrant nightlife and beautiful architecture As a Technical Support Advisor you will be supporting one of the worlds leading voice interactive audio devices You will receive incoming calls and email from customers who are experience technical issues with their device Its your responsibility to provide outstanding technical assistance through live troubleshooting and problem isolation Identify analyze and solve software and hardware issues will be your main task Besides this you will be handling general product information and pre-sales enquiries as well as processing orders This is a versatile role which suits somebody with an interest in technology and music We are looking for candidates who have - Excellent communication skills both verbally and written in DANISH- Good command of English - Previous experience in customer service or technical support- Computer literate- Must love Music Gadgets Technology- Logical thinker who can solve problems in a timely manner- Have to be interested in home network troubleshooting and configuration including wireless configuration router settings and Internet security software - Eagerness to learn and developFull paid training will be provided Extremely competitive salary plus monthly bonusses Selection process is done via phone and skype and you might start training and working from home first before restrictions are lifted Please note that ONLY candidates already based in Romania can be considered for this role

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