Customer support agent with Spanish
Pole to Win
Bucharest, Romania
2 zile în urmă
source : Europe Language Jobs

Description : PTWR is located in Bucharest, District 6 We are currently hiring :

  • Full - time and Part - time for a 3 months project
  • Full - time and Part - time for an ongoing project What will you be doing : Provide support via email for inbound customer contacts seeking technical assistance and billing queriesIdentifying software issues, user training issues and communicating this distinction of the three to customers and giving them solutions
  • Identifying trends in customer problems and provide clear feedback based on independent testing
  • Assisting customers with application installations; configurations; installation of software updates and patches Requirements : Must have excellent verbal and written communication skills : Spanish and English Good knowledge of Windows operating systems Ability to work as part of a team Offer : Base salaryMeal vouchersMedlife subscription7Card
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