Head of FCC Customer Activity Monitoring
Bucharest, Romania
6 zile în urmă

Your role and working environment

ING is looking for Lead FCC Customer Activity Monitoring within the Compliance department.

FCC Customer Activity Monitoring team is the 2nd line function for Customer Activity Monitoring risks.

You and your team will act as contact point for compliance queries on these topics, advising management and employees on compliance-related activities, on the implementation of the related global policies at local level, on the implementation of laws and regulations on previously mentioned topics.

You and your team will contribute to educating employees on compliance issues, will provide support to 1st line of defense in reviewing and defining annually ING’s Risk appetite towards FC compliance risks, and in advising on new and existing products and services in line with Product Approval and Review procedure.

Your key responsibilities

  • Managing the team and team’s activities. Coordinate and provide functional oversight and advice to colleagues within the team;
  • coach them on assessing, monitoring, remediating and reporting Compliance Risk; provide advice on career development; set objectives, conduct appraisals and determine remuneration

  • Support the business in implementing and monitoring the implementation of the ING Bank Compliance Charter
  • Actively be involved in innovation initiatives and look further for potential efficiency improvements in compliance related projects
  • Challenge any actions giving rise to FC Compliance Risks and escalate to the next higher Compliance Officer (Head of Compliance) without delay any matter that is not resolved appropriately
  • Actively work with the business to assess the impact of the implementation of ING Bank Policies on FC compliance risks, and to implement the respective requirements and controls.
  • Your key competencies and skills

  • You are an energetic, motivating person who can work as part of a multidisciplinary team with a can-do mentality
  • You think and act out of the box and take accountability
  • You are a team player, you trust others and can be trusted
  • You have a strong understanding how to mobilize different internal and external stakeholders
  • You are an experienced senior employee with >
  • 8 years in risk or business area. Experience in (non-financial) risk management would be a plus

  • Knowledge and understanding of relevant ING products, business, services, relations
  • Knowledge of the Romanian legal system, NBR, ASF rules and regulations and international regulations related to FC compliance risks and risk management
  • Knowledge of the external environment developments
  • Knowledge of the local and international standard and practices in compliance and operational risk management field
  • You give and ask constructive feedback
  • You have an university degree or equivalent
  • You have an excellent level of English (verbal / written)
  • Hierarchically report to Head of Compliance

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