Collections Analyst
HP
Bucharest, Romania
3 zile în urmă

At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you!

As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.

You will ack as an informed team member providing an analysis of information and project direction input.

What will your day consist of?

  • You will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on improving payments and accelerating cash-flow
  • You will be sending consolidated account statements, to our AP contacts, who are usually part of centralized teams
  • You will be logging the disputes raised by the customers and follow-up with internal and external stakeholders for resolution
  • You will be conducting weekly calls with different OM groups, in order to review the status of the disputes
  • You will be having Ad-hoc calls with Accounts Payable representatives for different Accounts Receivable reconciliations
  • You will be following-up with Customers’ Requestors (POs’ creators) in order to obtain a faster resolution on different cases
  • You will advise the Credit Analysts, Sales, Account Management teams on collection risks (if any)
  • You will be escalating up to Director and VP level the cases without a clear resolution path
  • You will be leading and / or participating in business enhancement projects across countries / regions.
  • Join us if you have :

  • Bachelor or master’s degree in business, economics or similar
  • Advanced English language skills, knowledge of the additional language will be a plus
  • 2-4 years of experience in collection, accounts payable or receivable
  • Understanding of collection processes and financial concepts.
  • Good communication, negotiation, and conflict resolution skills.
  • Basic understanding of risk mitigation tools.
  • Ability to build relationship across teams and cultures
  • Your additional benefits package :

  • Medical services subscription
  • 24 paid holidays
  • Lunch tickets
  • Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs, Kindergarten)
  • Wellness program, Multisport card and free coffee, tea, and fruits
  • Vendors discount program (Restaurants, cinema, clothing, and other)
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