At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure.
We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.
At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace.
The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.
Want to be a part of our team?
Billing specialist perform various activities to support a company’s accounting department and invoicing processes. They support Accounts Receivable by generating accurate, complete, and timely invoices and credit memos, update customer records, by using billing software.
Self-motivated people who like numbers and have an eye for detail will thrive in this role.
Invoicing clerks research and fix billing errors. They issue debit and credit items to resolve these errors. When needed, an invoicing clerk will actively work with other staff to get needed documents and respond to customer requests outside of a normal billing period.
Working at NTT
Key Responsibilities :
Invoice generation invoices, and other financial documents is the primary responsibility of the billing specialist role, using data structure for applying rate cards for the relevant service against the contractual terms
Coordinating with other departments to ensure all sales and orders are accurately billed, issuing invoices, and ensuring invoices correspond with balance sheet reports
Help resolve moderately to highly complex customer issues (e.g., distribution, pricing) and proactively follows-up to assist external-facing customer service representatives.
Verifying with other departments that orders have been fulfilled
Preparing, issuing, and sending invoices, or uploading them on the customer portals, as the situation requires
Reviewing invoices to ensure billing accuracy
Reviewing sales sheets to ensure the billing of all orders / managed services / ongoing projects
Reconciling invoices with balance sheet reports and resolving any discrepancies
Communicating with clients and other departments, resolving issues, and providing clarifications
Ensuring clients' billing accounts are set up correctly and according to their requirements and the agreed contractual terms
Preparing reports and meeting billing deadlines
Resolves open order (backlog) report issues of moderate to high complexity and reaches out to different internal departments to follow up on the pending issues and to determine source of delay;
communicates status and escalates issues to higher levels
Assists other departments and support groups (e.g., internal sales, audit, operational support, delivery) by reporting issues to the appropriate roles;
may assist with resolution of basic issues
Create and / or analyze all billing procedures and identify opportunities for improvement
Other ad-hoc billing related activities
What will make you a good fit for the role?
Your profile :
Bachelor’s degree in Finance / Economics is preferred
Experience in Billing or Pricing process is preferred
Exposure to Accounts Receivable processes
Fluent in English both written and verbal
Strong Excel skills and good command of MS Office (i.e Word, Outlook, Power Point)
Experience in SAP is required
Display the required accuracy and attention to detail when dealing with customer accounts and when calculating the costs for customers
Strong analytical skills and proactive approach to be able to work with minimum supervision
Proactive individual with excellent interpersonal and effective communication skills
Commitment to Confidentiality, Integrity & Accountability
Team player & process driven person
Excellent multitasking skills and ability to prioritize and execute many assignments in a quick and efficient manner
Able to work independently and as part of a team
Join our growing global team and accelerate your career with us. Apply today.
Equal opportunity employer
NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.