Technical Support L3 (one position; full time)
Hexaware Technologies
Romania
4 zile în urmă

Job : Technical Support L3 (one position; full time)

Title

Technical Support L3 (one position; full time)

Experience

5-9 years of IT experience (1 year of experience with jQuery and JSP must)

Skills

Must have a Bachelor’s Degree (or foreign equivalent) in Computer Science, Computer Applications, Computer Information Systems, Management Information Systems, Engineering (any), Math, or related field, plus five years of IT experience.

Job Description

Hexaware seeks Technical Support L3 to work in Bucharest, Romania to resolve issues that are typically difficult or subtle.

L3 engineers participate in management, prioritization, minor enhancements, break fix activities, problem management, stability analysis, etc.

These support leaders have specific, deep understanding and expertise in one or two technology platforms (for example, an Oracle database administrator or a Windows Admin).

L3 engineers are proactive in nature, identifying problems in advance and looking for continuous service improvement opportunities.

If a fix involves a major enhancement or a development, then the problem is transferred to engineering or development teams, Level 4.

L3 engineers may have root or administrator access to basic systems. Must have a Bachelor’s Degree (or foreign equivalent) in Computer Science, Computer Applications, Computer Information Systems, Management Information Systems, Engineering (any), Math, or related field, plus five years of IT experience.

Any suitable combination of education, training, or experience is acceptable. Send resumes to

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