C#/C++Software Support Engineer
Verint
Bucuresti,
5 zile în urmă
source : Undelucram.ro

Description :

At Verint Software Support Engineers do not just address technical issues.

So, what they do?

They provide amazing technical support in order to elevate our customer’s experience.

Encounter new software issues, create solutions and documentations and help future efforts regarding product design.

And what role they have?

We view them as superheroes, doing incredible things and saving the day.

And they are also the ones that come up with the improvements needed with technical support tools and processes.

In other words, they are the driving force behind any successful product implementation.

Want to be a part of us?

If you’ve read this far, then we know you are curious to learn more and we like that!

So, if you are into complex analysis and challenges, and fearlessly face technological challenges head-on, Excited to broaden your horizons and to expand your knowledge working with colleagues from various disciplines you’ve come to the right place.

We are looking for a C# / C++ Software Support Engineer who will-

  • Supervise service of several projects simultaneously in dynamic execution environments
  • Work closely with other service layers
  • Communicate and sync with customers and site teams both in office and on site
  • Provide tracking and reporting of the team’s output to upper management layers
  • Prioritize incoming requests
  • Act as technical expert for the team members
  • Come with initiatives to improve the existing processes and code base
  • Experience and qualifications

  • Professional experience of at least 3 years developing in C# and / or C++ server side
  • Networking experience (Wireshark, IP protocols) is an advantage
  • IPMobileTelephony background represents an Advantage
  • Excellent communication skills
  • Experience with issue tracking and reporting tools
  • Ability to be organized and align with people from various teams
  • Ability to quickly understand and work with legacy code
  • Ready to travel abroad
  • Bachelor's degree in Computer Science / Software Engineering
  • Fluent English
  • Very high technical competence
  • Achievement and striving for excellence
  • Must be a team player
  • Able to perform under high load / pressure
  • Nice to have skills

  • Client facing experience is an advantage
  • Knowledge of Telephony (GSM / UMTS / LTE / SIP / VOLTE) protocols is a significant advantage
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