Engineer 2nd Line with German
Vodafone
Bucharest, RO
5 zile în urmă

Full Time

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do.

We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Description

Ensure proper organization of Network Changes and Work Orders execution in a timely manner, according to agreed SLA and necessary accuracy.

Collaborate with planning and delivery teams to ensure that all data configuration, software rollout and support integration activities are performed according with existing procedures.

With these activities you will have a great impact on our business :

  • Coordinate the implementation of network complex changes ensuring quality of service according to operational procedures.
  • Make the adequate WOs allocation to the Operational teams involved in execution, coordinate the implementation, scheduling and prioritization for WOs execution in accordance with network development needs and proposed deadlines.
  • Provide regular or by request reports related to Operational activities for performance monitoring and compliance to the agreed SLA.
  • Act as SPOC for Operational teams, assure Operational Introduction of new projects, keep track of their implementation, inform upon major network changes.
  • Apply the operational procedures related to temporary services deactivation and the proper notifications to the relevant entities according to agreed protocols.
  • Skills

  • University degree : faculty of Electronics , Telecommunications and Information Technology, Faculty of Automatic Control and Computer Science, Cybernetics, Informatics
  • 1-2 years of experience in Telecommunication
  • Knowledge and experience in telecommunication services and technologies
  • General knowledge of a mobile network architecture (2G, 3G, 4G) with experience in main vendors technologies
  • Good knowledge of the English language;
  • Good knowledge of German language (B2-C1 level)
  • University degree : faculty of Electronics , Telecommunications and Information Technology, Faculty of Automatic Control and Computer Science, Cybernetics, Informatics
  • 1-2 years of experience in Telecommunication
  • Knowledge and experience in telecommunication services and technologies
  • General knowledge of a mobile network architecture (2G, 3G, 4G) with experience in main vendors technologies
  • Good knowledge of the English language;
  • Good knowledge of German language (B2-C1 level)
  • Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.

    We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

    We actively encourage everyone to consider becoming a part of our journey.

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