Order Management - Senior Process Associate - Spanish
Bucuresti, Romania
2 zile în urmă

Interaction :

  • Works with end customer and internal departments of the customers
  • Works with Ops leads and customers to design, implement and drive Value Generating VG roadmaps;
  • Activity :

  • Processing SAP orders for :
  • Orders confirmation
  • Supply confirmation
  • Third party vendors
  • Reporting
  • Offering information to customers via e-mails / phone;
  • Updating the system regarding clients, supplies, pricing;
  • Maintaining relations with logistics partners and informing customers regarding availability and deliveries;
  • Creating purchase orders (POs) for the third party orders;
  • Offering resolutions for internal updating requests : credit / debit notes, reimbursements;
  • Building a relation with clients and sales representatives;
  • Checking and solving potential issues between client purchase orders (PO) and system information;
  • Communicating with the warehouse and forwarders and efficiently manage the delivery process to ensure return of goods to the final recipient;
  • Preparing the relevant documents for the orders (export, transport, customs, ensurance);
  • Qualifications we seek in you!

    Minimum qualifications

  • Very good knowledge of Spanish, min C1
  • Communicative level of English.
  • Accounting knowledge intermediate level;
  • Good MS Office (especially MS Excel) knowledge.
  • Analytical thinking and self-starter.
  • Preferred Qualifications

  • Personal culture and client management expertise.
  • High motivation and ability to learn
  • Ability to work under time pressure
  • T&E experience is an advantage
  • What can we offer?

  • Attractive salary;
  • Stable job offers - employment contract
  • Work in a multicultural and diverse environment with employees from over 30 countries
  • Genpact supports professional trainings and great career development opportunities
  • Free access to our award-winning learning platform
  • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
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