Who are LRQA?
LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.
While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow.
By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.
What do we do?
We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, from food, beverage and hospitality to automotive, aerospace and transportation.
to data-driven supply chain transformation, our innovative end-to- end solutions help our clients shape their own future, rather than letting it shape them.
LRQA currently operates across 51 countries, has more than 2, colleagues, generates £m in revenue, and supports more than 60, clients across a diverse range of sectors and markets.
The next chapter for LRQA
The future of business assurance is exciting and rapidly changing. New challenges and opportunities are arising all the time.
We’re adapting to these challenges by expanding our portfolio of services and aiming to become the leading digitally enabled assurance provider.
In November , Goldman Sachs Asset Management acquired the LRQA business from Lloyd’s Register Group, of which it had previously been a part.
Becoming an independent business accelerates our ambition to realise this vision. We will now be able to :
With solid expertise and heritage in our sector, coupled with well-timed accelerated investment and a leadership team that is fully committed to delivering our vision, LRQA’s next chapter is set to be an exciting, transformational period of growth.
We’re well placed to build on everything we’ve done and further our ambitions for the future. At such an exciting time key talent is critical, and this role is a great opportunity to be part of our next chapter.
To retain and grow LRQA business with existing and new customers using digital and direct customer contact communication channels
Desk based role to effectively interface with new and existing customers using digital and direct customer contact communication channels including the telephone, email and web-based functions to retain and grow LRQA business
Build and maintain excellent client relationships through proactive communication and action to fulfil client expectations and meet personal annual sales targets
Responsible for identifying and issuing quotations in line with personal, local and regional sales strategy and targets and adhering to Management Systems’ agreed contractual conditions and processes
Build and maintain good client relationships through proactive communication and action to ensure the retention of existing (nominated) customers within specified target to meet local and regional sales and operations growth targets
Qualify and respond to all leads and opportunities for new and existing clients provided from the sales administration team, consultants, trade associations and current LRQA workforce.
Adhering to timescales and processes, take the commercial and strategic decision to action, close or delegate enquires to self or wider sales team
Responsible for the identification and direct sales of Management Systems services including the achievement of Client Training Services, Tier 2 and 3 targets to assist in the delivery and development of Area Operations strategic growth targets and objectives.
Provide regular documentation, KPI’s and data to assist with the forecasting and reporting of Sales and Management Systems performance against targets to assist in initiation and delivery of appropriate actions
Provide information and sales support to assist with the efficient and effective coordination of Sales Forecast inputs across all departments to ensure compliance and align with the agreed timelines, policies and processes.
Ensure effective two-way communication with marketing to share information and data on trends, competitive information, client expectations and market information to assist in the formulation and execution of targets and plan(s)
Mentor and coach other team members and new staff to transfer knowledge of client training products and services in line with sales processes and systems
Assess the risks and work in a safe manner at all times, robustly implementing health and safety rules, instructions and systems and refuse to undertake work that compromises your safety or health.
Report in a timely manner all incidents including near miss and safety observations (NMSO), accidents and injuries and raise any health and safety concerns with your line manager.