Team Leader with French
WNS Romania
București, București, Romania
4 zile în urmă

RESPONSIBILITIES :

  • Team management - handling a team of agents working as Reservation and General booking
  • Responsible to achieve the KPI / SLA of the process for the team
  • Ability to deliver through people
  • Qualifications

    Ideal candidate for the Team Leader with French - CIS position :

  • Experience and ability to supervise team size of (15-20) and conduct administrative functions
  • Team experience of min 2 to 3 years
  • Able to speak & write fluent French Confident to lead conference calls
  • Able to produce dashboards & reports in Excel & presentation formats
  • Good analytical and conflict management skills
  • Our offer :

  • Bonuses for your results;
  • A friendly atmosphere and a multinational environment.
  • Meal tickets (15 RON / Day);
  • Wide range of development and training options (including soft skills and language courses);
  • Medical coverage;
  • Bookster and Benefits Online for you to enjoy your hobbies.
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