FMW Security Specialist to Deliver Managed Security Services - ROMANIA
Oracle
Bucharest, RO,Romania, RO
‎în urmă cu 4 ore
Job Description - FMW Security Specialist to Deliver Managed Security Services - ROMANIA (200003IL)

Job Description

All over the world, people's lives are better because of Oracle. Want to make a difference? Join our company of change-makers.

From Oracle to culinary school and back again. Bonnie Carlson Kaypaghian uses the skills she learned to create recipes for her daughter’s Type 1 Diabetes and has written a cookbook to share with the world. #LifeatOracle

Preferred Qualifications

AdvancedCustomer Services (ACS) is looking for Engineers having the following backgroundin FMW Identity Management products and solutions.

Oracle Identity Manager experience withthe following

  • Connector deployment
  • Deploying SOA workflows
  • Modifying approval workflows rules and access policies
  • Troubleshoot provisioning and reconciliation issues
  • Navigate Identity console for manual remediation of issues
  • Administration of Connector Server
  • Identity Cloud Service experience withthe following

  • SAML Integration
  • OIDC Integration
  • Navigate Identity admin console and familiar with various features offered by IDCS
  • Oracle Cloud Infrastructure

  • Experience navigating in OCI tenancy admin console
  • Familiar with SSH connections to Compute Instances
  • Theseengineers will join Fusion Middleware Global Expertise Center, a team thatcentrally delivers proactive and reactive services for any country across theworld, and will be focused on delivering Managed Security Services forcustomers mainly running their environments in Oracle Cloud Infrastructure.

    ACS is anorganization providing tailored mission critical support services for the fullOracle Product Stack. ACS understands the customer's needs and helps them toincrease availability, improve performance, mitigate risk and save cost.

    We arelooking for flexible and open-minded experts, able to work withdifferent technologies, and address complex architectures, on premises, cloudor Hybrid environments. We look for engineers who can quickly learn andwho are willing to work with new and innovative products and solutions, and whoare capable to interact and collaborate with people in different teams globallyto provide always the best-tailored solution to Oracle customers.

    RESPONSIBILITIES

  • Troubleshoot user and role provisioning issues reported through SR’s in MOS
  • Troubleshoot system outage issues and bring up services as necessary
  • Troubleshoot authentication and authorization issues in IDCS
  • Attend weekly cadence meeting with customer and report on the issue progress
  • Make configuration changes in OIG and IDCS as required for issue resolution
  • Modify and deploy SOA workflows as required for issue resolution
  • Modify and deploy custom login page in container cloud service as required for issue resolution
  • Connect to OIG schema and run SQL queries to troubleshoot data issues
  • Run Audit reports in Oracle BI for forensic analysis of issues reported
  • Run SQL scripts and PL/SQL procedures to update custom rules tables for access provisioning
  • Troubleshoot performance issues and fine-tune systems as required
  • Deploy CPU and bundle patches to OIG stack
  • Upgrade App Gateway whenever a new version is released
  • SKILLS :

    Oracle Identity Manager experience withthe following

  • Connector deployment
  • Deploying SOA workflows
  • Modifying approval workflows rules and access policies
  • Troubleshoot provisioning and reconciliation issues
  • Navigate Identity console for manual remediation of issues
  • Administration of Connector Server
  • Identity Cloud Service experience withthe following

  • SAML Integration
  • OIDC Integration
  • Navigate Identity admin console and familiar with various features offered by IDCS
  • Oracle Cloud Infrastructure

  • Experience navigating in OCI tenancy admin console
  • Familiar with SSH connections to Compute Instances
  • ADDITIONALREQUIREMENTS :

    University Degree

    Excellent communication and technical documentationwriting skills

    Development background will be valued

    Fluent English (other additional languageswill be also valued)

    Availability to travel and work onsite at customers byat most 25% of the time

    Availability to work 24x7 if required.

    Detailed Description and Job Requirements

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

    As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.

    Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle*s core products, applications, and tools is important.

    As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

    Job

    :Support

    Travel

    :Yes, 25 % of the Time

    Location

    :RO-RO,Romania-Bucharest

    Job Type

    :Regular Employee Hire

    Organization

    :Oracle
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