Good news for today! Wipro Technologies is extending their team of Microsoft Dynamics Engineers.
Feeling interested? Do not hesitate to apply!
Preferred 4 year technical degree or equivalent work experience
1 year or more of technical support experience
Deep understanding of PCs and operating systems relevant to Microsoft products, strongly developed analytical and troubleshooting skills.
Working knowledge of SQL, Exchange, 2007, 2010, IIS, Active Directory, Operating Systems, Networking. SharePoint and MS Office Product Suites.
Visual Studio, C++ / C#, ERP Applications, Microsoft Dynamics GP / NAV / AX
Roles and Responsibilities :
Responsible for delivering, Dynamics CRM Online, Dynamics CRM On-Premise and Parature.
The primary focus will be ensuring that all Microsoft customers and partners are very satisfied with the effectiveness and efficiency of the support they receive.
Utilizing knowledge of the customer environment, they will deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer.
They will effectively manage cases and sub-cases to ensure timely and high quality communication with customers and partners and resolution of all issues.
They will develop a relationship with their technical peers for the solution they support and related technologies in order to ensure improved collaboration and satisfaction in support
Opportunity to work in a fast growing company and in a multinational environment
Opportunity to grow in the organization and build a successful career path
Access to a variety of benefits
Personal and professional development through a variety of training programs (hard / soft skills)
Competitive salary package
Would be nice to have :