Technical Support Engineer - Microsoft Dynamics CRM
Wipro Limited
Bucharest, RO
6 zile în urmă

Good news for today! Wipro Technologies is extending their team of Microsoft Dynamics Engineers.

Feeling interested? Do not hesitate to apply!

Requirements :

  • Preferred 4 year technical degree or equivalent work experience
  • 1 year or more of technical support experience
  • Deep understanding of PCs and operating systems relevant to Microsoft products, strongly developed analytical and troubleshooting skills.
  • Working knowledge of SQL, Exchange, 2007, 2010, IIS, Active Directory, Operating Systems, Networking. SharePoint and MS Office Product Suites.
  • Visual Studio, C++ / C#, ERP Applications, Microsoft Dynamics GP / NAV / AX

    Roles and Responsibilities :

  • Responsible for delivering, Dynamics CRM Online, Dynamics CRM On-Premise and Parature.
  • The primary focus will be ensuring that all Microsoft customers and partners are very satisfied with the effectiveness and efficiency of the support they receive.
  • Utilizing knowledge of the customer environment, they will deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer.
  • They will effectively manage cases and sub-cases to ensure timely and high quality communication with customers and partners and resolution of all issues.
  • They will develop a relationship with their technical peers for the solution they support and related technologies in order to ensure improved collaboration and satisfaction in support
  • Perks :

  • Opportunity to work in a fast growing company and in a multinational environment
  • Opportunity to grow in the organization and build a successful career path
  • Relocation assistance
  • Access to a variety of benefits
  • Personal and professional development through a variety of training programs (hard / soft skills)
  • Competitive salary package
  • Would be nice to have :

  • MCDST
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