Be a member of a fast growing international organization! Vodafone Shared Services Europe is part of the Vodafone Group and operates in two EU countries as a commercial HUB for Vodafone activities all around the world with almost 3000 colleagues.
The Bucharest based center started its operation in 2014. Now it serves as a center for excellence in Technology, Customer Service, Fraud, Security Services and Finance hub.
Our Technology department is focused on Enterprise Product and Services, Infrastructure Management, Applications Operations and Customer Service Desk.
Using state of the art technologies, we are offering hi-tech solutions to Vodafone clients in 6 European markets.
The Budapest based center started its operation in 2007. Now it serves as a Financial, Enterprise, Business Intelligence, HR and Sourcing HUB, continuously focusing on supporting and improving processes in 29 countries and offering solutions to 150+ Vodafone Enterprise Customers.
Join us in Romania and in Hungary and be the part of our global team, supporting Vodafone clients around the world.
Your day to day :
Ensure timely and effective resolution of end-user IT related issues
With these activities you will have a great impact on our business :
With these skills you are a great candidate :
Team working skills
Capability of constantly following the technical documentation update and including the production, testing and deployment phase.
Communication Skills / Socially skilled
Attention, vigilance, Conscientiousness and high accuracy in work
Taking decision in a timely manner
Has at least 2 years of hands-on experience in an IT Helpdesk team.
Has resolved incidents while supporting an enterprise environment
Sounds like the perfect job? We’ve got even more to offer :
Medical and dental services
Dedicated employee phone subscription
Special discounts for gyms and retailers