Renewal Specialist
PTC
Bucharest, ROM
6 zile în urmă

Job Description for Advertising Purposes

Your Impact

PTC is in a major growth period and as such the Renewals Organization is undertaking many important changes to achieve the level of success they have always delivered.

As a result, the level of support needed has grown and the Renewal Specialist will play an important role in supporting the team.

The Renewal Specialist will partner with the Renewal Sales team to improve velocity, bridge gaps in process and strive to improve the overall experience for the sales team and PTC customers.

Your Team

Will be part of a team reporting to the Renewal Sales Process & Specialist Manager. This is a new and evolving role providing the individual ability to develop and expand their impact.

Your Day-to-Day

Partner with Renewal Sales Reps to assist in complex quoting situations, customer product remixes, and requests.

Act as liaison between the renewals organization and other business units to ensure completion of orders

Manage tech support and lead queues to ensure the appropriate action is taken and organization is in receipt

Proactively assist reps in opportunity management and data scrubbing activities.

Must-Have Skills

Excellent written and verbal skills

Ability to change gears and adapt to changing requests from business

Strong organizational skills

Is comfortable working in fast paced and sometimes stressful environments

Ability to deal with ambiguity and can take initiative

Comfortable with speaking their mind and sharing opinions to improve business and processes

SFDC experience preferred

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