What you’ll do : Monitoring solutions design, implementation and integration with other tools (ticketing);Responsible for uptime, performance, reliability, scalability, security and high availability of infrastructure machines;
Troubleshoot performance issues, OS configuration and hardware failures and apply fixes;Create and implement change requests for incidents / problems as needed;
Support incidents and perform root cause analysis for service interruption issues. Fix the root cause not the effect;Ensure compliance with security guidelines;
Create scripts in order to automate certain tasks;Structure, draft and review technical documentation, document technical requirements and processes.
What you’ll need to succeed : Experience with different distributions of Linux (Red Hat / Debian / CentOS) environments, Windows Server version (2003+), ESXi 5.
5+;File system concepts (inode, paging, swapping, clustering, logical partitions, etc.);Experience with various monitoring solution (Nagios, Tivoli, Solarwinds);
Scripting level experience with one programming language (python / perl preferred);Experience providing support in medium to large scale infrastructure environments (change management processes, etc.
Experience solution integrations (ticketing systems / various data collectors);Experience with Backup software and strategies;
Ability to work well with the team and on various projects (shared team environment);Ability to work under pressure and remain decisive;
Ability to conceptualize problems;Willingness to learn new things & technologies (automation tools, relevant technologies);
Communicative competence (pro-active);Should be able to mentor junior member of the team;Should act as a role model;Flexible if workflow is changing;
Fluent English (spoken and written);Team player;A very positive attitude towards life;Highly motivated. Nice to have : ITIL Certified;
Experience with Linux automation tools (i.e. UrbanCode Deploy, Puppet, Chef, Dockers etc.);Proficient in at least 1 programming / scripting language Python / Ruby / Perl;
Experience with backup tools such as IBM Spectrum Protect or Veeam;DevOPS / SRE Experience;Bachelor degree, with a technical major such as Engineering or Computer Science.