Marketplace Technical Support Specialist with German
Vidaxl
Bucharest , RO
1 zi în urmă

Discipline Marketing & Sales Location Bucharest (RO) Hours a week 40

As a vidaXL Technical Support Specialist you are the go to person for assisting our Sellers to integrate their products into our platform.

What you will do

  • Manage the product / offer listings for all sellers in your designated language via all available listing methods : XLS, CSV, API, manual and others;
  • Check documentation and validate new and existing Marketplace products;
  • Provide training to sellers on the listing tools;
  • Solve operational issues connected with XLS / CSV product imports;
  • Solve operational issues connected with API integrations;
  • Proactively work with sellers to achieve a higher number of sales.
  • Must haves

  • Advanced German and English level;
  • Minimum 1-year experience in working with customers;
  • Excel knowledge;
  • Very good prioritization and time management skills;
  • Technical experience in an e-commerce environment will be considered a strong advantage.
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