Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team you’ll be part of
As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models.
Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.
The Operate and Managed Services team provides Level 2 support for customers all over Europe.
What you will learn and contribute to
As a Trainee RAN Engineer, you will have to perform tasks related to the network integration activities. You will understand our customer's technical network architecture and you will get opportunity to engage in RAN related activities on a multi-vendor network, involving al technologies : 2G, 3G, 4G and 5G.
You will :
Ensure accurate and timely creation, update and completion of all tickets, with prompt escalation and notification of incidents during operations as per technical instructions received from both customers and internal management
Follow-up and raise tickets towards next level support
Address performance issues according to customer-defined procedures and ensure their successful implementation in the network by creating, implementing, and closing Requests
Commission preventive maintenance activities needed to keep customer networks running at optimal levels
Identify, diagnose, and resolve network problems under senior engineers’ guidance and supervision
Provide prompt and appropriate follow-up with regular feedback to customers in relation to on-going issues
Provide technical support for site integration / swap / upgrade activities for all the RAN technologies 2G, 3G, 4G and 5G for a multivendor environment (Huawei / Ericsson)
Engage in improvement proposal for existing processes & procedures
Preparing the prerequisites related to the integration activities
Perform technical activities related to required network changes & updates
Perform troubleshooting activities related to issues appeared after the remote implementation of network related services including but not limited to integration, configuration, re-homing using predefined work instructions
Provide field staff with assistance during various implementation activities, planned works and related-basic troubleshooting
Perform checks & reporting activities related to the daily performed operations
Your skills and experience
Students at technical university fields
Ability to work independently and in a team environment
Excellent communication skills in English
Nice to have :
Presentation & communication skills
RAN network related knowledge & experience
What we offer
Competitive salary based on your experience
Christmas and Easter bonuses
Interaction with international teams
E-learning platforms such as NokiaEDU, Harvard ManageMentor, LinkedIn Learning etc. at your disposal for technical training and personal development
Access to Nokia Garage innovation space where you can express your technical creativity and implement new projects with support from local community
Events and conferences on technical matters but also on well-being at work and other general-purpose subjects
Flexible time and teleworking
24+ paid days-off
Sports, Wellness and Culture reimbursement
Public Transport / Private Parking allowance or bike / electrical scooter reimbursement
Meal tickets + extra food allowance
Private health and life insurance
Kindergarden / after-school reimbursement
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality :
One of the World’s Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.