As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark.
When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology.
This is a place where you're welcomed as your own flawless unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?
Come, and be where it begins.
Our Exciting Opportunity
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will fix and resolve problems to stabilize and optimize customer networks.
The ability to investigate including hands-on analysis is crucial. It includes virtualization of all nodes on different hardware providers, with OpenStack, SCALEIO Storage and Cisco Networking plus other 3PP platforms based on Unix OS.
The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization.
Working as a support engineer will require a broad knowledge within telecom and Datacom, covering both hardware, software and network knowledge.
The Operations Support Systems Engineer takes care of fault, performance, service and inventory management. Provides support and assistance along the entire Life Cycle of the platforms in scope.
Creates new scripts to improve the functionality or prevention activities. (Bash, Python).
To be successful in the role you must have
Technical support environment exposure, working with tickets, priorities, Service Level Agreements.
Nice to have
Understand the customer’s network and systems architecture, collaborate closely with applications specialists, operations staff and users to determine requirements and provide quick resolution for technical issues.
What s in it for you?
Here at Ericsson, our culture is built on over a century of daring decisions. With us, you will no longer be dreaming of what the future holds you will be redefining it.
You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want.
You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority.
Welcome to an inclusive, global company where your chance to create an impact is endless.
We offer you competitive benefits :