Engage with internal business users across different business functions to analyze and address reported system issues related to HR operations (Core HR, Absences, Time Cards, Compensation Management)
Resolve incidents / requests and take ownership of BAU (Business as Usual) activities
Provide best practice advice and guidance to the end-user
Ensure technical / process documentation is maintained
Assist other team members to deliver new requirements received from the business
Qualifications and Experience
Work experience with Oracle Fusion HCM is a plus
Hands-on experience in an application support position
Understanding of HR operations / processes
Bachelor’s degree in Business Informatics is desirable
Good understanding of general technology and database concepts
Proactive attitude and a team player
Ability to communicate effectively in English both written and spoken
Confident in MS Excel
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