The Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR.
We not only maintain key business functions for clients, we constantly seek to improve them to help clients move ahead of the competition.
Cash Collections Analyst with German & English
The Cash Collections Analyst will be responsible for processing accounts receivable transactions mainly cash collections activities (direct and indirect), customer queries and dispute resolution activities, billing, posting customer payments, gathering and analyzing financial information, etc.
Analyze customer account balances
Investigate and resolve customer issues
Correspond and negotiate with customers (direct contact over the phone and also by e-mail)
Write off uncollectible balances
Research and process disputes / deductions
Receive and respond customer requests and inquiries
Maintain bad debt reserves & allowances
Prepare Accounts Receivable reporting
Assess New Customer Credit Risk
Monitor Existing Customer & Portfolio Credit Risk
Maintain customer master data structure
Advanced level of German (both written and spoken)
Written and spoken ability to communicate in English for Accenture interaction
Strong communication skills (both spoken and written)
Previous accounting experience / studies (in particular AR) is advantage
Responsibility and accuracy in the completion of received tasks
Ability to solve urgent matters and work under pressure
Reliable, proactive approach to entrusted tasks (thinking outside the box is a plus)
Microsoft Office skills
Min. high school education
Position in the world’s leading global company
Professional growth based on performance
Wide range of benefits 5 weeks of holiday, meal vouchers, recreation / wellness vouchers, pension / life insurance, relocation bonus, etc.
For other open positions in Accenture in the Czech Republic visit accenture.cz / career or send your resume to jana.skuhrava accenture.com