Employer profile :
Multinational IT company.
This is an initial fixed term contract, with the possibility of continuing on another project.
Contract period : until July 30.
Provides technical guidance in activities associated with the identification, prioritization and resolution of reported problems by telephone and e-mail;
Screens, refers, and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers;
May prepare help desk incident reports and assist in hardware and software evaluation;
Participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-
line system problems are resolved in an accurate and timely manner.
Student or University Graduate (Technical University Degree is an advantage);
0-2 years of related work experience, or an equivalent combination of education and experience;
Good knowledge of Microsoft Operating Systems local and remote administration;
Good knowledge of the Microsoft Office family applications (especially Outlook);
Fluency in English and Spanish is mandatory;
Very good communication skills;
Customer service skills;
Flexibility and should be able to work shift patterns.
The possibility to work in a multinational company;
The possibility to work within a young team;
Good salary package;