Consultant (f/m) Sharepoint 3rd Level Support
MHP
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1 zi în urmă

Tasks

  • Support and operation of various SharePoint environments and complex SharePoint applications (farm solutions, AddIns, InfoPath) based on SharePoint Server 2013 and SharePoint Server 2016
  • Conception and implementation of change requests
  • Collaboration in incident and problem management on 2nd / 3rd level
  • Participation in CR projects / further development of the application
  • Comprehensive and individual answering of customer inquiries in 2nd / 3rd level support
  • Coaching of colleagues from 2nd level support
  • Automation of routine activities in the field of farm administration (e.g. via PowerShell)
  • If necessary, further development and conception of topics such as SharePoint Governance, SharePoint Patch Management
  • Routine monitoring of the application landscape (log file analysis, error reports)
  • Processing and control of the received and assigned tickets
  • Qualifications

  • Experience in IT service desk structures with direct international customer contact
  • In-depth experience in the administration and provision of out-of-the-box functionality in SharePoint (from Site Collection Level)
  • Experience in the administration of Microsoft SharePoint Server 2013 / 2016 environments (e.g. as a farm administrator)
  • Experience with shell programming or near-system scripting (Powershell, Windows Script)
  • In-depth experience in object-oriented programming with C #, .NET Framework, ASP.NET
  • Experience in several of the following web technologies HTML, CSS, XML / XSLT, JavaScript
  • Experienced in the use of development and source code control systems, e.g. Visual Studio, TFS, SVN
  • Basic / theoretical experience in the design or implementation of workflows (possibly with SharePoint Designer, Nintex or K2)
  • Experience in database systems (SQL Server), Windows Server operating systems and SharePoint Online are an advantage
  • Experience in the administration of M365 and SharePoint Online is an advantage
  • Independent and responsible way of working
  • Bachelor's degree or equivalent in Computer Science, Engineering or other technical discipline is an advantage
  • Fluent in English is a must; knowledge of German is an advantage
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