The Capital Markets business within the London Stock Exchange Group is responsible for the providing Exchange trading systems for the customers.
This role is sits within the Application Services team in the technology division within Capital Markets. The responsibility of the team is to operate the trading platforms.
The role is for a devops engineer within the Application Services team. The engineer will be responsible for developing the infrastructure and automation to operate a new platform running within AWS.
The ideal candidate will have a strong background in AWS cloud technologies as well as modern build, configuration and release management tooling and processes.
In addition, some knowledge of managing infrastructure services would be useful, such as networking and system administration.
Build code to provision the full stack from infrastructure through to application
Integrate the application into the operations architecture such as Datadog, Control-M, Rubrik
Build CI / CD pipelines to orchestrate the promotion of code
Ensure that all operational responsibilities are performed including monitoring systems and deploying releases
Perform Incident Management, Problem Management and Request Management responsibilities following the standard group processes
Write and maintain support documentation, technical specifications and user guides
Support development changes, providing accurate estimates for time and capital costs, attending project meetings and analysing impact for proposed project work and meeting deadline
Provide effective escalation and resolution of issues and problems to stakeholders
Proactively identify and raise operational risks and technical debt. Provide short term solutions whilst supervising long term resolution.
Take ownership of operational live service issues and drive their resolution in order to reduce the number of recurring technical issues
Proactively identify and implement operational improvements for processes, performance and reliability
Develop an understanding of procedures and SLA / SLO / SLI’s for all services supported by the team.
Provide Level 2 technical advice and risk assessment based on knowledge of applications, databases and system software
Gain an in depth knowledge of the unit’s processes
Collaborate with other IT teams across the organisation in order to create common standards
For any supported interfaces develop an understanding of how they all interact
Work closely with project teams to ensure operational requirements are met and changes impacted and implemented
Support development changes, providing accurate estimates for time and capital costs, attending project meetings and analysing impact for proposed project work and meeting deadlines
Invoke level 3 support requests, manage their progression and provide input from an operational perspective
Provide on-call support as required to support the live service
Candidate Background and Skillset
5+ years of experience in enterprise DevOps
Strong background in Linux and / or Windows
Strong coding / scripting experience (BASH / Shell)
Experience with configuring and using a CI / CD tool such as Jenkins
Experience with provisioning and configuration management using Bitbucket, Ansible, Terraform or equivalent
Git source control using Bitbucket or equivalent
Experience with AWS - AWS API, EC2, S3, RDS, Lambda, Route53, VPC, CloudFront, CloudWatch, Cloud-Trail, IAM, ADFS, ElastiCache, Microservices, Elastic Beanstalk
Experience with security best practices for data at rest and data in-transit using AWS tools such as SSE-KMS, security policies, cryptographic protocols
Excellent verbal and written communication skills
Pro-active approach to learning about and adapting to new technologies
Understanding of the build and operation of web sites
Experience of the best practises to support always-on mission critical systems
Appreciation of the business processes and their importance
Knowledge of agile software development and DevOps philosophies
Experience of managing and operating containers, Docker, Kubernetes, Anthos.
Experience with JIRA and Confluence
Experience with Java, Node.js and Python
Experience with Hadoop Eco system or AWS Elastic MapReduce service and other ETL related AWS services such as AWS Glue, Athena, QuickSight, Lake Formation and SageMaker.
Experience handling large volumes of structured and unstructured data in terms of storage choices such as S3, RedShift, S3 Glacier and efficient data formats such as Parquet and ORC
EXCELLENCE - We are Committed to Quality
I aspire to do the best I can in all that I do
I strive to go above and beyond my individual and team goals - to deliver the highest possible standards to exceed my customers’ expectations
I make reasoned judgments and sound decisions based on rigorous analysis and careful planning
I actively broaden my own experience, knowledge, skills and self-insight in order to improve my performance
I actively seek and give constructive feedback to continuously improve my performance, and that of my colleagues
INNOVATION - We Nurture New Ideas
I seek a deep understanding of our customers needs, their marketplace and our wider organisation to create new and innovative opportunities to develop their business
I look for ways to improve the way I and my colleagues work
I embrace challenges and change, and am open to new ways of thinking and working
I balance commercial opportunity and risk when developing new ideas
INTEGRITY - Our Word is Bond
I say I am going to do something, I do it
I am ethical, honest, fair and transparent in all my dealings with my customers, colleagues and other stakeholders
I am accountable for my actions and behaviours and ensure they always reflect positively on my, my team’s and our Group’s reputation
I live our Group values in my behaviours at work
PARTNERSHIP - We Collaborate
I support and collaborate with our customers to achieve their objectives and proactively connect them to my colleagues and services across the wider Group
I build constructive, supportive and collaborative relationships with my colleagues across functional, organisational, international and cultural boundaries
I take time to listen, understand, involve and respond to the needs of my customers, colleagues and all our stakeholders to seek the very best outcomes
I proactively seek to resolve day-to-day issues and build trust with others
I share information and contacts openly and communicate clearly
The team may be required to support Saturday test activities and upgrades and provide out of hours on call support
We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios.
If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career.
We maximise each employee’s potential through personal development and through a wide range of learning tools both formal and informal.
We believe that remunerating our people with competitive salaries and a range of attractive benefits such as :
25 days’ holiday per year
Share Purchase Plan
Private Medical Insurance
Pillar 3 Private Pension Plan