The purpose of this position is to handle and follow up the customers, sales orders and purchase orders, in order to maintain the best possible support and logistics for both external and internal customers.
The position will act as the interface between the sales offices and production.
Main Responsibilities :
Ensure the on-time and complete entering of orders in the ERP system
Check trade compliance issues for each order
Generate order acknowledgments
Expedite factories and make sure items are delivered on-time and complete
Keep a close contact with the sales team and if applicable customers about the status of the order
Handover documentation requirements to the Documentation Control team and ensure the documentation is delivered complete and on-time
Conduct data management activities using the ERP
Maintain accurate and updated order logs
Responsible for payment terms and fallow up (including bank guarantee requests and dispute resolution)
2+ year experience in an administrative role
Languages English advance level, any other language is an advantage
PC skills : MS Office, Internet