Business Operations Analyst
Oracle
Bucharest, RO,Romania, RO
6 zile în urmă
Job Description - Business Operations Analyst (20000NCO)

Job Description

All over the world, people's lives are better because of Oracle. Want to make a difference? Join our company of change-makers.

From Oracle to culinary school and back again. Bonnie Carlson Kaypaghian uses the skills she learned to create recipes for her daughter’s Type 1 Diabetes and has written a cookbook to share with the world. #LifeatOracle

Preferred Qualifications

Oracle Data Cloud (ODC) provides the world's largest cloud-based data management platform for marketing, which helps enterprises personalize online, offline, and mobile marketing campaigns with richer and more actionable information about targeted audiences.

ODC is a dynamic business unit made up of a combination of several legacy acquisitions. The Business Analyst will work to identify ways to streamline processes across legacy teams and systems to improve efficiency, reduce duplicative work streams, and prepare the organization for a smoother transition to Operational Integration with Oracle tools and procedures.

The successful candidate must be comfortable in adaptive organization, capable of rapid business transformation, through coordinating, facilitating and delivering unified streamlined business processes and systems, timely information and data insights. The Business Analyst is expected to have a strong quality assurance drive, to not only facilitate continuous improvement methodologies, but to also be proactive in recommending procedure and process improvements that would be beneficial to the organization.

Responsibilities:

  • Partners with project manager, process owners and key stakeholders to identify, evaluate, and document process improvement opportunities that increase productivity, efficiency, quality, or customer satisfaction and/or reduce expenses
  • Facilitates discussion of business process changes and collaborates with process stakeholders and technical teams to agree on project timelines and execution plans
  • Defines and documents requirements/use cases from the BPOs and other subject matter experts (SMEs). Takes notes in requirements gathering meetings and updates project documentation
  • Documents stakeholder pain points, requirements, and high level solutions for processes and systems to prepare for future Operational Integration into Oracle standard tools
  • Works with project manager to gather end users for UAT, facilitates user access, logs bugs and helps manage to resolution with technical resources
  • Helps source and validate data for migration or data cleanup to support system migrations and new process rollouts
  • Partner with enablement team to prepare user training documents and delivers user training for newly developed applications, assists with update/creation of high-level business process documentation
  • Works on completing business readiness documentation, collaborates with the business owners and users to prepare for business readiness and transfer knowledge of new process/system
  • Documents, maintains, and shares best practices and offers guidance and recommendations for process changes and potential solutions
  • Qualifications:

  • Must have 3-7 years of project management and business process analysis and modeling experience
  • Able to research, create, and document requirements, processes and technical specifications
  • Able to manage and prioritize multiple and widely varied work streams and tasks
  • Able to develop, present and effectively communicate ideas and strategies to a variety of audiences
  • Skilled in data analysis, data validation, using excel and reporting tools
  • Highly competent with Microsoft Word, PowerPoint, Excel, SQL. Preferred understanding of Oracle Sales Cloud, Salesoforce.com, Oracle Sales Intelligence and Oracle DB
  • Ability to work quickly and efficiently to meet tight project deadlines
  • Able to execute with minimal direct supervision
  • Detailed Description and Job Requirements

    Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

    Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

    Job duties are varied and complex utilizing independent judgment. May have project lead role. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 5 plus years relevant work experience.

    As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

    Job

    :Business Operations

    Location

    :RO-RO,Romania-Bucharest

    Job Type

    :Regular Employee Hire

    Organization

    :Oracle
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