Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Duties and responsibilities :
As a member of the local team, working for the HR Service Center for HR queries, you will provide administrative support to an outsourced Personnel Administration service, performing one or more of the following duties :
Process candidate forms, record statistics and handle highly confidential material
Answer general inquiries in various areas of Human Resources
Answer specific questions in areas such as : New Hire administrationEmployee and employer-initiated changes
Preparation and quality check of output documents to the client or third parties
Maintain applicant databases
Provide information to employees on matters pertaining to personnel forms and records
Compile data for analysis and reporting, and may perform routine analysis
Assist employees through phone and email contact in the completion of appropriate forms, calculation of benefits or premiums
Maintain internal database files and tables and develop custom reports to meet the requirements of Human Resource management and staff
Manage the recruitment records of potential employees
Book the candidates for selection stages
Book interview rooms
Email confirmations to client’s staff and candidates
Contact the recruiter to give feedback to the candidates
Manage marketing events records
Convert candidates’ foreign qualifications to UK equivalents
Manage online test records
Manage documents related to travel expenses
Offer guidance with general or specific queries that might appear during the selection process (from candidates, client staff, prospective candidates (3rd parties)
Source staff for selection events
Arrange logistics for selection events
Pull out reports, manage and update personal spread sheets and shared trackers with candidate / event details.
Experience with administrative tasks
Bachelor studies graduate or undergraduate, preferable in HR area or related area
Experience in Customer Service or HR Services
Good communication skills, both written and oral
Very good level of English
Knowledge of any other European language may be an advantage.
Preferred Skills :
Flexible and proactive attitude
Good team working skills and able to work autonomously on assigned tasks
Ability to multi-task, prioritize work and manage time based on business needs
Excellent administration skills and good organization skills with attention to detail.
Advanced problem solving and resolution skills to include when to escalate and identify trends.
Comfortable with direct client contact
PC Skills : Word, Excel, Power Point, Outlook are a must