To be a part of Societe Generale European Business Services means to work in a dynamic and active environment where your work has a real impact in the company’s activity.
Our teams work in an Agile mode and are constantly encouraged to collaborate in transversal projects through which they can learn and adapt together in order to contribute to the growth of our center of excellence.
Your Mission :
The Deputy Director KYC will take part to the identification of the Practices of Excellence and the change management in terms of Post trade services in the investment banking industry.
Your Role in a Nutshell :
Participate in defining, monitoring and improving SLAs.
Develop strategies for reaching SLAs and meeting customer expectations
Managing initiative pipelines and addressing target gaps with additional initiatives.
Ensuring that best practices are fully leveraged within all strategic initiatives
Experience in leading large teams (up to 200 FTEs)
Monitor performance to ensure teams achieve all objectives defined in SLAs and specific operational objectives
Offer support to subordinated operational managers in complex situations, cross-cutting issues, or process-level operational performance management (operational planning, KPIs improvement, definition of action plans, audit missions, etc.)
Initiate / Coordinate / Implement the initiatives for continuous improvement of activities by standardizing, optimizing and technological processes;
Collaborate with Transition and Continuous Improvement team to support projects’ implementation.
Participation in business projects (transitions, implementation of IT platforms, process changes, etc.) and monitoring their deployment
A little about You :
Graduate degree in Finance, Business Administration, Economics, Data Analytics, etc.
Experience in project management in the area of process improvement / and / or transition of business processes
Minimum 5 years of relevant managerial experience
Minimum 5 years experience in a SSC or in a multinational environment (>
Fluency in English (at least B2 level); good command of French (A2 / B1)
We also value :
Result orientation and ability to challenge the status quo
Autonomy in working on given tasks
Proactive and proposition-making mindset
Demonstrate strong cooperation and team spirit capability
Result-driven behavior to ensure assigned goals are achieved on time