Senior Network Support Engineer

Endava

Iasi, Romania

4 zile în urmă

Responsibilities

Offering client support - Investigating and fixing escalated problems;

Debugging and fixing problems with wide-area and local-area business networks;

Discussing problem resolution with client and internal managers;

Analyzing and making changes to infrastructure to improve performance;

Ensuring the correct set-up of monitoring systems;

Maintaining and improving support information and documentation;

Mentoring junior technical staff;

Occasional involvement in installation projects (including travel to other countries)

Qualifications and Experience

3 years of experience in Network Engineering

Good understanding of TCP / IP networking and security

Experience of supporting Cisco switched and routed networks to the highest level of support escalation

Cisco CLI configuration : VLANs EIGRP and Static Routing ACLs Basic VoIP EtherChannel DHCP pools ASA network objects, routing Adjust ASA firewall rules

Cisco Meraki portal management

Understand monitoring systems over SNMP to be able stop / start SNMP pools

Experience with automation (Ansible, Puppet etc)

Professional-level Cisco certification is preferred

Fluency in English

Ability to work within a global team in a fast-paced and dynamic environment

Strong analytical skills with demonstrated problem solving ability

Excellent communication skills

Additional Information

The following skills would be a plus :

Experience of working with / for a large telecommunications provider

Linux server administration

Experience working with virtual environments and public cloud providers (Azure, AWS, Google)

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