With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it.
Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it.
Come, transform with us.
Inviting applications for the role of IT Support Senior Process Associate
We are looking for someone with a good level of Spanish and a passion for finding a solution for customers’ tech problems.
Being the single point of contact for IT matter for your client
Providing support for user requests around hardware, software, network and service issues
Coordinating incident resolution with Level 2 and Level 3 staff
Logging and keeping record of user queries
Stable job offer - employment contract
Work in the multicultural environment
Various trainings (initiating, soft skills)
Possibility of development
Benefits (Meal Tickets, Medical Services, Insurance, Partner discounts, Additional annual leave days)
Very good knowledge of Spanish, preferred min advanced level
Good English level
University graduate preferred
Personal culture and ability to deal with the client properly
High motivation and willingness to learn
Previous experience in a multinational company
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
Transformation Happens Here
At Genpact, we seamlessly blend digital transformation with human experience, innovation and curiosity. We are a leader in providing artificial intelligence capabilities to enterprises.
And we are accelerating digital transformation across industries through our products and consulting, powered by Genpact Cora.