Global Operations Center Engineer
Substance
Bucharest
4 zile în urmă

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Our company

Changing the world through digital experiences is what Adobe's all about! We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences.

We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

We realise that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The team :

The Global Operations Center is a follow-the-sun team that oversees all the Adobe Digital Experience group’s operations, with the mission to provide outstanding customer experience.

The team supervises the global infrastructure, the application stack, handles incidents and alerts, with the aim to mitigate or reduce customer impact, drive quick resolution and communicate in a clear manner.

In order to provide this level of coverage, the team works in a follow-the-sun model with 12 hours shifts from 7AM to 7PM in a rotating pattern, with warm handovers between the RO and US teams when the shift changes.

Preferred qualifications :

  • Experience with TCP / IP networking troubleshooting
  • Experience with Linux or Unix
  • Python or other scripting / automation experience
  • 1+ years of relevant job experience
  • Strong analytical and problem-solving skills
  • Great attention to details
  • Effective interpersonal skills (written and oral) and the ability to communicate optimally with a variety of levels of personnel
  • We're looking for engineers who bring fresh ideas from all areas, including distributed computing, networking and data storage, security, cloud computing;
  • the list goes on and is growing every day.

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