Position : KEY ACCOUNT MANAGER I-O, Iasi Description : Key responsibilities : Use medical knowledge and presentation skills to influence customers to make commitments and take actions that increase BMS products awareness.
Effectively communicates marketing messages to targeted customers with the established frequency and implement promotional strategies for BMS products.
Possess a winning attitude and consistently commit to a standard of excellence and the achievement of superior results, regardless of the task demands.
Transmit ideas and attitudes clearly and effectively in one-on-one discussions and informal presentations. This includes listening, questioning and engaging in open candid dialogue.
Exhibit excellence in identifying, meeting and exceeding customer expectations by understanding the business environment and partnering with customers to make mutually beneficial decisions.
Develop productive rapport with customers and BMS personnel to optimize the business opportunities Assimilate, learn and act upon new information in a manner that generates business growth for the promoted products in haematology & immunology area.
Evaluate and analyze available information to consistently make the most appropriate decisions for BMS. Support others to achieve shared objectives and appropriately prioritize individual goals to achieve team success.
Adapt and change style and approach to situations as differing circumstances arise. Conduct all planning based on a consistent system for profiling and targeting customers based on prescription potential.
Make a positive impression on the customer and commands respect as a businessperson. Maintain current knowledge of BMS products in the haematology & immunology area.
Applies in depth knowledge of disease states during the promotional process. Focus on the end results of promotional process, demonstrating personal accountability and commitment to achieve the objective of business.
Deliver targeted number of customer calls per day per product and specialty on the goal defined by Marketing strategy and Promotion Force Effectiveness Demonstrate understanding of the specifics of working in alliance with other companies and comply with the rigors of such co-promotional activities, without disclosing BMS internal information.
BMS BioPharma Behaviors Passion - We pursue EXCELLENCE to help patients PREVAIL : set high standards for myself and others to win for our patients energize others strive to learn something new every day treat my patients, customers and colleagues with compassion, empathy and respect Innovation - We embrace NEW IDEAS : challenge the status quo seek and share bold ideas that help BMS win pursue and understand diverse perspectives outside of BMS encourage and have constructive debates embrace change to drive innovative outcomes rebound quickly and learn from my mistakes Speed - We act with URGENCY and AGILITY : work with a sense of urgency focus on what’s important consult with the right people to move quickly seek efficient, effective solutions quickly assess potential risks and rewards break silos and eliminate unnecessary rules make decisions with resolve and enable others to do the same Accountability - We own our outcomes and the outcomes of others : own BMS’s success by holding myself and others accountable share information in a transparent and honest way celebrate my successes and the successes of others coach and mentor others with good intent and purpose am inclusive and bring out the best in others understand what people do and the impact I have on them Compliance : This role should align to the Compliance culture to further strengthen the function’s ability to meet our goals and expand our efforts in driving Bristol-Myers Squibb to meet the highest standards of ethics.
PV responsibilities : Promptly report knowledge (initial or follow-up) of any adverse event associated with a BMS product within 24 hours or one business day of becoming aware of the event, in accordance with BMS Company procedures.
Requirements : Experiences Desired : Previous strong experience as a Medical Representative or experience in customer service provision (meeting customer needs / identifying and addressing customers concerns) Influence or ability to persuade customer, to make commitment and take actions Winning attitude : believe that oneself can consistently commit to a standard of excellence and achieve superior results, including self-motivation Demonstrated success working in a team environment Demonstrated ability to work under pressure Knowledge Desired : Appreciation of the complexities of interacting with and influencing customers Working knowledge of related diseases Knowledge of the business drivers within the pharmaceutical industry Demonstrates knowledge of the BMS brand portfolio and our competitors Understanding of the local pharmaceutical market, healthcare environment, customers and competition Mastery of effective communication Developmental Value : Gain a broad level perspective of what is required to manage a territory business Management of multiple tasks simultaneously Development of the sensitivity and skill to address customer issues Exposure to Key Opinion Leaders Around the world, we are passionate about making an impact on the lives of patients with serious diseases.
Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.