Customer Support Analyst
Role profile :
UnaVista is a software and data solutions business, offering global sell-side and buy-side clients a wide variety of products to assist with operational risk and trade processing (e.
g. reconciliations, data solutions, regulatory reporting and trade confirmation services).
The Customer Support Analyst will work on a customer helpdesk supporting users at tier 1 banks, hedge funds, and other financial institutions.
You will also support internal infrastructure systems as well as liaising and coordinating work with the data centre staff.
This role is shift based so you will need to have a willingness to be work on shifts.
Key responsibilities for this role are :
Key Skills :
Some financial domain exposure good to have in one or more areas such as :
We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and take care of complicated scenarios.
If you a forward thinker and problem solver, this is the place to be as will be supporting you to fast-forward your career.
We maximise each employee’s potential through personal development through a wide range of learning tools both formal and informal.
We believe in remunerating our people with competitive salaries and a range of attractive benefits such as :
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture.
We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile so we meet the needs of our teams and customers.
We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG.
A career with London Stock Exchange Group offers you the opportunity to be at the centre of the financial community. As well as competitive salaries and a range of attractive benefits, we maximise each employee’s potential through personal development plans, training, coaching and mentoring.