Data Analyst
ING
Bucharest, Romania
3 zile în urmă

Discover ING Bank

At ING we encourage you to do your thing , to do more of what you love. This is also the way we articulate our promise to offer frictionless banking.

Active in Romania for more de 25 years, ING Bank pioneered the local banking industry, bringing innovation in the life of its customers.

Currently, ING is the 4th bank in the local markets, based on the assets and is a universal bank with 1,6 million clients from three business segments : individual clients (Retail), SMEs and Mid-Corporate clients and Wholesale Banking.

Join us! Together we ll empower people and organisations to realise their own vision for a better future.

Mission

Do you have a curious mind and heart?

Are tempted to always look for further proof to really understand what’s happening?

Do you believe that there is a story behind every number?

Are prone to questioning, looking for trends or correlations instead of just looking at one figure?

Do you see value in asking the 5 why’s?

If you answered YES to the questions above, you are like us! Come join us! We’re looking for a Data Analyst!

As a Data Analyst you will have the opportunity to use your curious mind to gather relevant data, build the insights and make recommendations to your main stakeholders as support for business decisions.

  • A solid understanding of the customer base, related products and processes will enable you to build strong relationships with Business Strategy peers, Channels and Marketing functions and deliver the right analyses, customer profiles or segmentations.
  • Your day-to-day :

    As a Data Analyst in an Agile Way of Working, you will be a part of a Squad and will dedicate your time and efforts to achieve the tribe / squad’s purpose through :

  • Designing the optimal analysis framework to support business decisions
  • Delivering detailed analyses to measure product performance, new products launch results or product efficiency
  • Communicating insights to key stakeholders, sharing them with team members and ensuring that the insights are fully understood
  • Performing complex analysis of products (profiles, segmentations) in order to help squad / tribe members to better understand users of ING products
  • Performing in-depth analysis of direct marketing campaigns in order to understand what type of customers responded to a certain action and why
  • Developing analytical data sets to be used for the designated business area
  • Ensuring reusability of developed scripts and methodologies to allow quicker and reliable provision of insights in the future.
  • What you bring to the team

  • Previous experience in a Data Analyst role;
  • Extensive analytical and statistical skill-set in the field of direct marketing actions, data analysis, service analysis;
  • Proven experience in working with data analysis tools (SAS analytical package, SPSS, Python, R, SQL) and BI tools (e.g.
  • Cognos, SAS, Qlikview, MicroStrategy);
  • Bachelor's degree (Mathematics, Marketing, Cybernetics, Statistics, Automatic Control & Computers);
  • Data driven and computer savvy;
  • Ability to communicate ideas clearly and concisely : strong, clear communicator across departments;
  • Team player with ambition and energy, decisiveness and discipline;
  • Self-motivated; constructively approach to problems; open to new approaches;
  • Passion for delivery and customer satisfaction with an enthusiastic, get-it-done attitude and ability to see the big picture.
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