Business Systems Analyst
Bucharest, Romania
5 zile în urmă

PTC Company Description PTC (Nasdaq : PTC) is a $1B+ global provider of technology platforms and enterprise applications for smart and connected products, operations, and systems.

Our enterprise applications serve manufacturers and other businesses that create, operate and service products. Our award-

winning ThingWorx technology platforms help companies achieve a new reality in smart, connected things and systems - deriving new value emerging from the Internet of Things market.

An early pioneer in Computer Aided Design (CAD) software, PTC today employs more than 6,000 professionals serving more than 28,000 businesses worldwide.

We are headquartered in Needham, MA.

Job Description for Advertising Purposes

By joining our Field Business department (encompassing the entire sales, service and renewal customer experience) you will play a key role in PTC’s transformation to a world class provider of industrial IOT and AR technology solutions.

We are looking for individuals who are eager to apply their abilities and passion for process and technology to be part of a team providing cutting edge business solutions.

Your Team

The Business Systems team, within the Field Business Organization, is responsible for providing expertise and advice on technology and delivering solution development, configuration, maintenance and support for the various applications around CRM, web and BI analytics / reporting.

Specifically, your areas of responsibility will include the Salesforce CRM platform and related applications that rely on the platform.

Your Day-To-Day

The day to day responsibilities for a business systems analyst require an ability to understand business processes and business needs and translate those into system changes.

You will maintain and support the systems used to transact business today by responding to requests for support, as well as working on user stories and participating in the testing and deployment of system releases.

Success in this role is defined by gaining the business’ confidence that you are their trusted advocate; that you thoroughly understand their business needs and how they use the system in order to support them effectively.

PTC is a place where innovative thinking is encouraged, and new ideas are always welcome. We’re looking for smart, passionate people that want to work together to make a difference.

If this sounds like you, let’s talk.

Skills and knowledge

  • Applied knowledge of CRM systems, preferably Salesforce, with a basic understanding of the various types of system users and how they use the system to perform their jobs to meet high-level business needs
  • Understanding and experience with end to end system integrations and overall business system landscapes
  • Ability to interpret documented business processes into application workflows and features
  • Highly skilled communicator within a worldwide team of engineers, developers and managers
  • Understanding of Agile methodologies and tools
  • We believe that diversity of experience and background leads to better ideas and a stronger company. We encourage everyone to bring their unique perspectives to our team.

    Basic Qualifications

  • Bachelor’s degree or 2 years of professional experience as a systems business analyst
  • Why Join Us and Benefits Summary

    When looking for a new job, we know you are looking for something that aligns with your values, passions, dreams, and lifestyle.

    Our team is passionate and committed. We are driven by innovation and value our work-life balance. Check out what it’s like to work at PTC at #lifeatPTC.

    We believe that diversity of experience and background leads to better ideas and a stronger company. We encourage everyone to bring their unique perspectives to our team.

    We take a holistic view of the employee experience and provide you with what you need to take care of your health, your wealth, your well-

    being, and your career. PTC benefits are among the most competitive in the industry. While your salary is the major component of your compensation, you also receive a competitive benefits package including :

  • Retirement Savings Plan with Company Match
  • Employee Stock Purchase Plan (ESPP)
  • Healthcare and Dental insurance
  • Paid Time Off and Sick Time
  • Birthday Day-off
  • Tuition Reimbursement (Canada, India, Israel, US)
  • Holiday Pay
  • Employee Referral Program
  • Management and Employee Training Development
  • Other Regional-specific Benefits All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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