IP-TV Expert Service Engineer
CNS Cloud and Network Services
Timisoara, Romania, Romania
4 zile în urmă

About Nokia

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

Nokia is an equal opportunity employer that is committed to diversity and inclusion.

At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

You will be part of a young and dynamic organization together with network and service engineers.

Position Overview

As an IP-TV Expert Service Engineer you will be responsible for ensuring a high level of quality of service on Core Network associated to mobile or fix infrastructure within a Business Unit.

You will also ensure that incident and change management processes are well performed within the agreed targets.

Who you are :

  • You are able to work comfortably in a fast-changing environment on interesting technical challenges
  • You have a passion for efficiency, performance and continuous improvement
  • You are all about sharing and collaboration with your teammate
  • What you will be doing :

  • Implementing and monitoring IPTV & OTT ecosystems and functions.
  • Proactively ensure the highest levels of systems and infrastructure availability.
  • Managing and monitoring all installed systems and infrastructure.
  • Maintain security, backup, and redundancy strategies.
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
  • TV service troubleshooting and fault analysis; hardware / software troubleshooting and repair. Provide 3rd level support.
  • Deployment and maintenance of service monitoring, analysis and reporting tools.
  • Trouble ticket generation and response; carrier interface and escalations.
  • Managing test and production environments.
  • Reporting on capacity and KPI management to the stakeholders.
  • Working with suppliers (internal or external) on resolution of defects.
  • Working closely with media design engineers and developers and ensures that the product changes are deployed to production systems.
  • Steers continuous improvement for operational stability improvement, incident reduction, innovation, and automation.
  • What are we looking for :

  • BS / MS degree in Computer Science, Engineering or a related subject
  • Proven working experience in installing, configuring and troubleshooting Windows and Linux based environments
  • Experience with monitoring systems
  • Experience with automation software (e.g., Puppet, Chef)
  • Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
  • Solid networking knowledge (OSI network layers, TCP / IP)
  • Knowledge of IPTV and OTT related technologies, products and services :
  • TV middleware
  • IP networking
  • STB hard- and software environments
  • CDN’s
  • Video workflows
  • Experience with ITIL / eTOM
  • Fluent in English, both written and spoken.
  • Nice to have :

  • Familiarity with IPTV & OTT related technologies and products
  • Familiarity with DevOps tools (Docker, Kubernetes, Ansible, Puppet, Nagios, ELK)
  • Familiarity with Scrum / Agile development methodologies.
  • Deep knowledge of Linux OS (Centos, RedHat).
  • Additional certification in Quality Assurance is a plus
  • System engineering certification (red hat, AWS or Microsoft cloud technologies) is a plus.
  • Analytical mindset, accuracy and attention to detail.
  • Possesses teamwork skills.
  • Self-development skills to keep up to date with fast-changing trends.
  • What does Nokia offer you?

  • Competitive salary based on your experience
  • Performance, Christmas and Easter bonuses
  • Interaction with international teams
  • E-learning platforms such as NokiaEDU, Harvard ManageMentor, LinkedIn Learning etc. at your disposal for technical training and personal development
  • Access to Nokia Garage innovation space where you can express your technical creativity and implement new projects with support from local community
  • Various certifications
  • Events and conferences on technical matters but also on well-being at work and other general-purpose subjects
  • Flexible time and teleworking
  • 24+ paid days-off
  • Sports, Wellness and Culture reimbursement
  • Bookster
  • Public Transport / Private Parking allowance or bike / electrical scooter reimbursement
  • Meal tickets + extra food allowance
  • Private health and life insurance
  • Kindergarden / after-school reimbursement
  • Relocation package for Timisoara non-residents
  • One of the highest employee referral bonuses on the market so you can bring your friends too : )
  • Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges.

    We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

    Nokia culture welcomes people as their true selves.

    Additional Information

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