Visual Studio Developer Support Engineer with French
Microsoft
Bucharest, Bucharest, Romania
15 zile în urmă
source : Europe Language Jobs

YOU are an analytical person, passionate about technology.

You enjoy taking things apart and building them back together, because understanding and solving technically complex coding issues is what drives you.

You are looking for highly experienced colleagues to help you deepen your technical knowledge.

At the same time, you thrive in an international environment by communicating well in English with knowledgeable developers within large corporate customers and by maintaining long-

lasting business relationships with them. The position is to support customers using the Visual Studio and applications developed by customers using Visual Studio.

This involves using application development knowledge to debug the issue if it’s with Visual Studio or the customer’s application itself as well as excellent communication skills to work with customers.

An ideal candidate would have a strong customer service focus, excel at problem solving, experience in Win32 programming using Visual C++ (CRT, MFC, ATL, linker, compiler), a thorough understanding of COM and the Win32 APIs and excellent communication skills in French and English.

Responsibilities Work with a broad range of customers from smallest development shops and Independent Software Vendors (ISVs) up to Large Enterprise Customers Guide, lead and help developer customers to resolve most challenging or business critical problems related to custom developmentAnalyze difficult programming problems and create solution suggestions specific to their needs (excluding project-

accompanying support)Establish collaboration to drive and solve complex problems that incorporate multiple different technologies handled across other groupsEffectively deal with ambiguityIdentify and report both software bugs and customer suggestionsAct as customer advocate along discussions with internal development organizations, to improve our products and / or alleviate customers’ painDepending on your level of seniority, your qualifications include most or all of the below : Technical Skills -

General Solid understanding of Application DevelopmentSolid understanding of Windows Operating SystemSolid understanding and usage of Visual Studio toolSolid understanding of OOP and OODSolid understanding of C / C++, C#, or VB.

NetUnderstanding of Microsoft .Net Framework and how to develop for the FrameworkBasic application debugging skills using a debugger or tracing Communication Skills Ability to write / speak in French and English on a technical level so targeted audience understands Ability to read and ask probing questions to help resolve issueExcellent reading and listening skills to understand different perspective Preferred Technical Knowledge using C / C++ compiler / linkeDepth knowledge using VC++ CRT / MFC / ATLKnowledge using Visual Studio debugger or windbg to debug issues in applicationDepth knowledge of .

Net Framework (CLR, GC, Class LibrariesKnowledge of Windows memory / heap manager Education / Experience Our ideal candidate has a BS or MS Degree in computer science, or equivalent working experience.

Three or more years of experience in software development or developer support using C, C#, Scrip. Skills required include excellent communication skills, proficiency with the C / C++ language, compiler, linker, CRT, MFC, Visual Studio, debugging skills and a passion for solving tough customer problems.

WE are a diverse team delivering industry-leading services across the globe.

We strive to be our customers’ and partners’ trusted advisors, by helping them through our expertise to fuel some of the largest and most complex IT solutions in the world.

We are constantly exposed to cutting-edge software, services and devices and are proud to shape future technologies. Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

We take care of each engineer in our team through diverse benefits, including : Substantial recognition and rewards proportional to performanceAttending technical training and conferences, participating in internships abroad and earning certificationsAccess to an enormous array of learning resourcesFlexibility to work from homeTop-

tier medical insurance Location : Bucharest or Timisoara Contract : Outsourced Employment Please note that your resume will be entered in our database and may be used in further recruitment events.

Only suitable candidates will be contacted.

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