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Smartree is recruiting on behalf of its client, one of the largest life insurance companies in the world, an IT Support.
Soft skills requirements :
Familiar with process oriented type of work based on ITIL;
Ability to be part of regional project and work in a multicultural environment;
Ability to work in a heavily changing, multitasking environment;
Patience, high level of customer focus and empathy;
Attention to details, work independence, understanding of importance and impact of conducted IT infrastructure changes;
Master or Bachelor degree;
Fluent written and spoken English.
Supporting end user IT infrastructure environment, as well as IT applications on L2 or L3;
Local network (Cisco Switches and Routers configuration);
Laptops / Desktops (Windows operating system) configuration and maintenance;
IT hardware (printers, telephone, structure cabling);
User management and running predefined system batches;
Diagnosis and resolution of hardware / network / application / voice technology related issues;
Windows server operating system administration, Linux on basic level;
Ability to work with 3rd party service providers internal or external.
We are looking forward to meet you!