The Account Manager has a passion for service but with a strong analytical mindset in order to build strong lasting relationships with our most important customers while ensuring they have great operational performance.
In addition, the position will also have to be a strong team player and willing to do things outside of the day-to-day activities, acting occasionally as a Project Manager and all things related to managing the most important accounts, campaigns and overall profitability of the market.
Your daily adventures will include :
Responsible for the whole sales funnel of our most important accounts, including leads processing, prospecting, cold calling, planning meetings and closing.
Achieve growth and hit sales targets.
Work closely with Lead Generation in order to Identify and assess the perfect restaurants for Bolt Food.
Record all daily activities performed in the CRM to generate history.
Be the first contact of new restaurants, supporting them in the onboarding experience and all operational and administrative issues that it entails.
Collaborate with the Partners Operations team to smoothly activate all restaurants.
Solve daily commercial or operational issues.
Organise restaurant-facing campaigns in the city that will increase restaurants and Bolt Food orders and revenue.
Empower more junior sales to achieve targets.
Work with both Partners Operations and Account Managers to ensure that every important provider that goes online in the platform meets our quality standards.
If needed, renegotiate the contract's conditions such as commission rates and campaign plans with restaurants on a monthly basis.
Work with cross functional departments to drive business growth (Campaigns, Partners Operations, Customer Service, Courier).
We are looking for :
3 - 5 years of experience in account management, business consultancy, business development, or similar roles.
Very strong analytical skills . Ability to interpret and present data to generate insights and support decision-making
Proven track record of client success and consistently achieving critical metrics and revenue targets
Excellent capability in managing projects, resources and time. Be very organized
Ability to build and maintain long term professional relationships with business partners, using good listening and interpersonal communication skills
Work experience in a highly competitive industry and fast-paced environment is a strong plus
Native or Business level English speaker
Why you’ll love it here :
Your daily duties will have a meaningful impact on millions of people all over the world.
You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!