Graduate Partner Support with German
HP Development Company
Bucharest, Romania
4 zile în urmă

Responsibilities :

  • Prepares materials to communicate issue resolution for external customers.
  • Engages with other functions and organizations to resolve issues (e.g., sales teams, supply chain, logistics) as they relate to customer support

  • Manages post-sales order management (e.g., warranties for consumer goods); handles a limited number of highly complex customer accounts.
  • Manages open order (backlog) report issues resolution and reaches out to supply chain to determine source of delay; communicates status and escalates issues as necessary.
  • Represents team as a subject matter expert on internal processes to other functions and organizations

    Education and Experience Required :

  • First level university degree obtained in the last 12 months;
  • Typically 0-1 years of experience.
  • Knowledge and Skills :

  • Strong communication skills (e.g. written, verbal, presentation); mastery in English and German language.
  • Advanced problem-solving and analytical skills.
  • Strong teamwork skills.
  • Time management skills.
  • Basic project management skills would be a plus.
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