OverviewThe Snr Consultant is the anchor in a SPM specific service. Individual leads and manages large SPM managed services and projects of complex nature.
Individual provides guidance and support to associates and consultants for any SPM specific service engagements. Individual drives quality through ensuring that standard SPM Service and project methodologies is followed in all engagements.
Supports Global Service architects and Global delivery in the refinement of existing services and processes.ResponsibilitiesCoreJob SpecificCore AccountabilitiesLeading the implementation of small, mid and large multi-
national engagements within and across countriesExecution of high complex consulting services based on best practiceProposing problem solving activities and approaches for dynamic customer challenges within engagementsSupervise lower-
end engagement scoping, including the execution of higher complex deliverables and engagementsPossess foundational working knowledge of general principles of IT Industry Standards (COBIT) Drive consultative selling activities within a complex customer environmentLeadership qualities and ability to orchestrate teams and individuals between sales and deliveryImproving the overall service business by identifying internal process improvements, training opportunities, and initiating actionServes as role modelTechnology and business enablement advocate to advise the best practice methods in how to utilize IT to drive competitive advantage.
Provide expert guidance to customers, driving solution architecture, and ensuring solution strategy is optimally aligned with business strategy.
Ability to develop detailed project plans and work breakdown structures.Ability to develop Architecture Specification deliverables that map customer business requirements to solution / technologies.
Create and implement a solution roadmap and select the right infrastructure and technology platform or product based on in-
depth knowledge of one and broad knowledge of other technologies and / or alliance product landscapeQualificationsCoreJob SpesificSkills RequirementExpert Consulting skillsCustomer business understanding : Governance, objectives, practices and processes controls related to business requirementsMentoring (Mentoring and Coaching of high potential in Driving thought leadership within verticalsSelf-
awareness and emotional inteligenceNatural behavior in initiating positive change (role model) in individuals Strong influencing and leadership skills reflected by the ability to work effectively across a variety of clients showing a proactive approach to building client satisfaction and strong relationshipsThought leadership in the areas of organizational strategy, operations, processes & systemsDemonstrate ability to discuss cross functional servicesStrong consultative commercial acumenHighly developed verbal and written communication skills, including capability to develop and deliver high quality public presentationsDemonstrated delivery excellenceAbility to effectively manage complex relationshipsPresence and self-
confidence.A communication style which positively impactsDemonstrated leadership skills and the ability to teach othersFlexibility & resilienceAbility and willingness to challenge constructively and effectivelyTechnical SkillsIndustry certification focused on specialist Solution area (Future Workplace / Future Data Center / Business Network Sercurity) -
Reference Technology Service Intranet Path by specialized areasExperience in designing and implementing Hybrid Cloud solution projects involving implementing Private / Hybrid Clouds and good knowledge on infrastructure areas involving Storage, Servers, Network etc.
and broad knowledge in other areas of Cloud & InfrastructureRelevant Experience4+ years of relevant experience in architecting, designing and implementing complex IT solutions6+ years of customer interaction in a technical leadership role