In Bucharest, Thales' Digital Identity and Security Business Unit (formerly Gemalto) has a growing team of engineers who support governments, public authorities and private entities worldwide in the fields of civil identity, biometrics and public security by supplying secure identity documents, ID verification services, digital government as well as border control, public security and criminal forensics.
We are looking for our next Implementation Engineer (Biometric solutions) to work on turnkey software systems based on Thales' software solutions in the fields of image processing, biometrics, passport / ID manufacturing and personalization, automated fingerprint identification and document issuance.
A week in the life of an Implementation Engineer :
You will communicate with the project manager and client in order to understand specific system requirements for the assigned biometric and document issuance system project.
You will identify and select the software and hardware products necessary to meet the project requirement.
You will design and complete installation and configuration of the selected software and hardware products by integrating solutions, verifying and testing the system functionality and performance against the project requirements.
You will collaborate with software and hardware developers to perform product customizations for the project as needed.
You will provide system integration support for the development and troubleshooting of the system.
You will convert historical biometric and demographic records and ensure they are properly loaded into the new system as required by the project.
You will deploy the system at the client site and perform system acceptance testing with client.
You will document the design specifications, installation instructions, and other system related information relevant to the project.
You will provide system knowledge transfer and training to technical support engineers and client’s system administrators.
You will monitor the system operations to detect potential problems.
You will resolve system issues reported by client or escalated by technical support engineers, ensure all reported technical issues are resolved, and escalate any product defects to software and hardware developers as needed.
Knowledge, Skills and Experience
You must have a Bachelor's degree in a technical discipline, or equivalent work experience.
To succeed at this job, you must have at least 5 years of related experience with information technology systems design, development, configuration, implementation with an advanced level of responsibility.
We are looking for someone who is able to work independently or as part of a larger team.
You must be fluent in English (both written and oral communication).
You must be available for extensive travel abroad, mostly within the EMEA region for projects implementations and support (up to 60%).
You must have the following :
Linux system administration (intermediate / advanced level) and Windows system administration (basic level) or Windows system administration (intermediate / advanced level) and Linux system administration(basic level)
TCP / IP networking fundamentals
XML, Web services (REST, SOAP) fundamentals
Basic / intermediate knowledge of SQL and Database servers (Oracle is an advantage)
UNIX and Windows scripting - .bat, shell (.sh) - intermediate / advanced level
Deployment, configuration and fine tuning of the solution on test / production environment (local and client site)
It would be appreciated if you have the following :
SQL and Database servers (Oracle is an advantage) - intermediate level
Network infrastructure administration (firewalls, routers, switches)
Programming or advanced scripting experience Java, C, C#, Perl, Python, Powershell
AIX, HP / UX, other Unix-style OS experience (administration)
Knowledge of fingerprint, facial or iris biometrics