Oracle Cloud Infrastructure (OCI) is thenext class of cloudinfrastructure that has reimagined the cloud for the most importantapplications enterprises. It runs with a Generation 2 offering that hasconsistent high performance and unmatched governance and securitycontrols. Oracle Cloud helps organizations drive innovation andbusiness transformation by increasing business agility, lowering costs, andreducing IT complexity.
Oracle Managed Cloud Services(OMCS) enables organizations to leveragetheir Oracle investments to extend into the Oracle Cloud Infrastructure Gen2with greater value, choice, and confidence. With over 15 years ofexperience serving millions of end users, Oracle Managed Cloud Services is arecognized industry leader.
JD Edwards Team A Global Team, within Product Support, responsible for JDE Managed Cloud Services and other Cloud offerings A Team with deep JDE expertize, involved in migrating JDE customers to Oracle Cloud Infrastructure and support their run and maintain operations Located around the globe but works as ‘One Team’ managing 24 x 7 operations Works closely with JDE Product Development and Oracle Product Support to help large customers to be successful in managing their JD Edwards Applications
Job Responsibilities Install, upgrade and maintain JDE applications for large customers Migrate on-premise JDE applications to Oracle Cloud Deploy application changes as per change management process. This includes, but not limited to, configuration changes, package builds and deployments Work with E1 components like BSSV, AIS, and OVR Set up and maintain third party systems like Vertex, DSI Applying ESUs/ASUs as per customer requests Manage work queues to support post go-live customers Troubleshoot complex issues and provide resolution in a timely manner to meet SLAs/Contractual obligations Take ownership of assigned projects and bring them to successful completion. Examples – Tools upgrade projects, migrating customers from on premise to OCI which requires careful planning and getting involved from Solution design to go-live
Qualifications andExperience Strong JD Edwards implementation and support experience to fulfill above Job Requirements JDE upgrade and maintenance experience including JDE 9.x releases Experience in a cloud environments and Oracle Cloud Infrastructure (OCI) is a plus Experience of working with diverse global teams is desirable Must have strong desire to learn and embrace latest cutting edge cloud technologies Strong database and operating system skills Good communication skills
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