Managed Cloud Services Project Manager
NetSuite Inc.
Bucharest, Romania, RO, RO
10 zile în urmă

Job Description - Managed Cloud Services Project Manager (19000FDM) Preferred Qualifications

Oracle Managed Cloud Services (OMCS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence.

Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies.

OMCS are responsible for the hosting and ongoing management / maintenance of Customer IT systems hosted either in one of Oracle's datacentres ( Oracle) or at a customer or third party location ( Customer).

The Transition Management team are highly skilled technical project managers who are responsible for transitioning new customers into the OMCS service, or managing major change / upgrade activities for existing OMCS customers.

Job Description You will manage the OMCS Pre-Production project lifecycle from contract signing through to Transition into OMCS Production, building strong relationships internally within OMCS Delivery across Oracle LOB’s and externally at both departmental and board level within client organisations.

You must possess the ability to successfully deliver single large IT projects or a number of smaller projects against time, quality and financial objectives.

Working closely with Service Delivery Managers (SDM), Operations Managers (ODOC), Implementers, 3rdParties, the Customer and other members of the OMCS Delivery organisation deliver projects in a Project / Programme Management capacity for EMEA OMCS customers.

Distinguishing Characteristics : You will have 5-10 years IT Project / Programme Management experience and have a track record in delivering large-

scale OMCS or Oracle Applications projects to demanding customers. It would be an advantage if applicants were to come with experience from a Consulting background or similar organisation within the IT industry. Key Responsibilities Scope

  • Manage designated OMCS Projects
  • No direct reports, but project manage a virtual team of OMCS technical resources
  • Work closely with country based OMCS Sales and Service Delivery Managers
  • Work as required with designated Oracle Customers, Implementers, Partners and 3rd parties
  • Work on OMCS Delivery service improvement initiatives as requiredAccountabilities
  • Review OMCS Proposals and Contracts to ensure a thorough understanding of the customer requirements
  • Produce Project Scope Objectives and Approach that outline the Project Management processes
  • Generate & manage work plan, key deliverables, resources required, roles and responsibilities, risks, issues and dependencies according to OMCS standards
  • Produce regular and accurate progress reports to the Customer
  • Plan and manage face-to-face Customer meetings as required through the lifecycle
  • Generate Change Request Forms as required and obtain appropriate customer approval
  • Generate Customer Acceptance Criteria and ensure receipt of Acceptance Certificate(s)
  • Operate in line with Global / EMEA OMCS organisations processes and proceduresResponsibilities
  • When required participate in pre-sales activities to ensure they reflect realistic project delivery
  • Generate a Project Plan for each project which fully reflects OMCS requirements
  • Communicate the plan and gain customer and third party buy-in and agreement
  • Drive the implementation of the Project Plan
  • Provide leadership, motivation and direction for the Project Team
  • Monitor and report the progress against the Project Plan
  • Manage Oracle’s commercial project responsibilities as appropriate to specific project circumstances
  • Manage changes to the Project Plan
  • Identify and communicate to the SDM any opportunities for new business
  • Ensure the lessons learnt on any Project are communicated within Oracle and continuous improvement actions are defined.
  • From Oracle to culinary school and back again. Bonnie Carlson Kaypaghian uses the skills she learned to create recipes for her daughter’s Type 1 Diabetes and has written a cookbook to share with the world. #LifeatOracle

    Jill Hulme, Director of Strategic Initiatives Marketing, overcame the impossible and transformed into a triathlete. She applies her fearlessness and determination to #LifeatOracle

    Please ignore the detailed description section which talks about the Support Organization as this is not relevant for this role

    Detailed Description and Job Requirements This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products.

    In addition, this position will be a leader in ensuring overall customer satisfaction with Oracle’s products and related implementation services.

    This position will provide customers with regular assessments on the domains of strategy, process, governance, people and technology accompanied by recommendations for improvement in each area.

    The ATAM will act as the primary liaison between Oracle, the customer, and the system integrator with respect to the implementation.

    He / she will serve as Oracle's support / services lead to the customer and provide business process, application functionality, technology, and implementation expertise by delivering a combination of business specifications analysis, technical consulting and project management skills.

    The TAM is responsible for escalating issues across multiple business units within Oracle (e.g. Technical Support, Expert Services, Sales, Consulting, Product Development, etc.

    and marshalling resources as necessary to resolve problems. Job duties are varied and complex utilizing independent judgment.

    May have project lead role. 7 - 10 years of professional Information Systems implementation experience. Demonstrated experience in package systems implementation (CRM, ERP, Consulting experiences).

    Understanding of various technical architectures and operating systems including web-based applications, networks, RDBMS (Oracle, DB2, MS SQL Server), etc.

    Project Management (PMP) certification or extensive Project Management experience across global and diverse organizations.

    Industry experience is desired.As part of Oracle's employment process candidates will be required to successfully complete a pre-

    employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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