In Customer Service and Support, we are focused on how we can Empower, Help, and Advise Microsoft customers. We engage in solving complex problems for customers, we collaborate and knowledge share with each other, and we innovate on solutions to enable our customers to make the most of Microsoft products.
Our team is geographically distributed, we speak many languages and we come from a variety of cultural backgrounds. We are rapidly expanding, and we are looking for talented people with a passion for solving complex issues and an obsession for customer happiness.
As a Security Support Engineer, you will be an elite member of a customer-facing security support team working on resolving complex issues with state-of-the-art security technology as Azure Cloud and other On-Premises Microsoft Security products.
Microsoft is investing $2 billion in security. We have a globally distributed cloud infrastructure exceeding 100 datacenters with more than a million-physical server.
Combining that with security response experts from across the company that help protect, detect, and respond 24 / 7 to security threats against our infrastructure and services in real time, we are committed to create a safer world for digital transformation
Key Responsibilities :
You have a passion for Security, learning new technologies, collaborating with other experts to find solutions, having complete customer obsession, continuously optimizing and improving the customer support experience, and having fun.
Besides that, we would also like you to have the following technical skills and knowledge, at any level :
Desirable skills :
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.